Essential Guide to Toolbox Talks Banishing Boredom and Re-Thinking the Routine

Acknowledgments

Acronyms/Offshore phrases/ Scottish slang/words

Chapter 1 - Introduction

Who am I, or more importantly who/what am I not?

Chapter 2 - Introduction to NTS.

Six Non-Technical Skills:

Which of these six NTS do you think you will be good at?

"Which of the NTS do you think you do not need to know anything about?"

"Why are you only examining three NTS?"

"What do you know about TBTs?"

Chapter 3 - Communication

Inappropriate questions:

Knowing the answer: gorillas in the mist sates p.22) hand signals

Allowing time for questions and feedback:

Define what is meant by the term Communication:

Use of familiarities:

We can read each others minds:

Get everyone involved:

Communication Must do's:

Chapter 4 - Situation Awareness

How do we know the brain/working memory is doing what it is programmed to do?

Most common Situation Awareness errors during a TBT:

Lack of detail about what to do if something were to go wrong.

Not discussing distractions or how to deal with distractions

Inappropriate 20 second scan

What I always thought was the obvious one, but not always: Hold a TBT at the worksite

Situation Awareness Must do's:

Chapter 5 - Stress management

What is stress and why is it so difficult to define?

Different types of Stress

There are four main ways to identify Acute stress:

Stress Management - Must Dos

Chapter 6 - Summary of all key points from all sections:

Index