Paul J JeromeEvaluating Employee Performance
A Practical Guide to Assessing Performance
PAUL J. JEROME is VP of Richard Chang Associates, Inc., a diversified organizational improvement consulting and publishing firm based in Irvine, California. He is an experienced management consultant and business executive specializing in executive development, management training, team building, and performance management. Paul is widely recognized for his creative design and enthusiastic delivery of practical management tools and techniques. He is also the author of Coaching Through Effective Feedback and Re-Creating Teams During Transitions, published by Richard Chang Associates, Inc.
Introduction 1
Why Read This Guidebook?
Who Should Read This Guidebook?
When And How To Use It
Why A Second Edition?
2 The Big Picture 5
The Performance Management Cycle
The Real Purpose Of Performance Evaluation
Types Of Performance Evaluation
The Tremendous Benefits To Gain
Forms (And Formalities)
The Performance Evaluation Model
3 Collect And Select 21
Gather Information From As Many Resources As Necessary
Brainstorm Descriptions Of Performance
Choose Substantive Data To Record
4 Describe And Document 37
Describe Performance With "The Write Stuff"
Connect Behaviors, Impacts, And Examples Following "The 2.5 Rule"
Fit Descriptions Into Your Form
5 Develop And Review 59
Identify Opportunities For Employee Growth
Draft Employee Development Profiles To Enhance Performance
Seek Support From Your Organization
6 Conduct And Summarize 77
Create A Comfortable Environment
Share Highlights To Build Understanding And Appreciation
Finalize Commitments And Collaborate Toward Mutual Goals
7 Corrective Actions 91
Administer Progressive Performance Counseling
Consider A Standard Process For Corrective Action
8 Summary 103
Appendix Reference Material And Reproducible Forms
