Everyday Service Excellence - Houston, George
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Everyday Service Excellence" is your practical guide to mastering customer service in any setting. In this book, you'll discover straightforward principles and actionable strategies to turn every customer interaction into an opportunity for lasting loyalty and satisfaction. From understanding the art of listening to transforming complaints into opportunities, each chapter is designed to help you elevate your service game and make a meaningful impact. This book is for anyone committed to going beyond the basics of customer service and embracing a service-first mindset. Whether you're new to the…mehr

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Produktbeschreibung
Everyday Service Excellence" is your practical guide to mastering customer service in any setting. In this book, you'll discover straightforward principles and actionable strategies to turn every customer interaction into an opportunity for lasting loyalty and satisfaction. From understanding the art of listening to transforming complaints into opportunities, each chapter is designed to help you elevate your service game and make a meaningful impact. This book is for anyone committed to going beyond the basics of customer service and embracing a service-first mindset. Whether you're new to the field, a seasoned professional, or an aspiring leader, "Everyday Service Excellence" provides the tools, techniques, and insights you need to create positive experiences and build lasting connections. With easy-to-follow steps and real-life examples, this guide empowers you to bring value and authenticity to every customer interaction. Take on the challenge to turn everyday actions into extraordinary service, inspiring loyalty and success in your organization, your community, and beyond.
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