In B2B-collaboration, original equipment
manufacturers are confronted with spending
considerable time and effort on coordinating
suppliers across multiple tiers of their supply
chain. In tightly integrated supply chains, the
failure of providing services and goods on time leads
to interruptions of the overall production and
results in customer dissatisfaction. Collaborating
parties must be able to set up an
inter-organizational business process by disclosing
to each other only as much as necessary. At the same
time, checking the correctness of an
inter-organizational business process must not force
the collaborating parties into revealing their
process internals to each other. However, in B2B
collaborations, the ability of keeping internal
business activities secret is important for retaining
a competitive advantage. Hence, this book proposes
the eSourcing concept for improving the coordination
of service provision across several tiers of a supply
chain. eSourcing allows the external harmonization of
business processes and the internal integration of
heterogeneous system environments without requiring
collaborating parties to disclose internal business
details to the counterparts.
manufacturers are confronted with spending
considerable time and effort on coordinating
suppliers across multiple tiers of their supply
chain. In tightly integrated supply chains, the
failure of providing services and goods on time leads
to interruptions of the overall production and
results in customer dissatisfaction. Collaborating
parties must be able to set up an
inter-organizational business process by disclosing
to each other only as much as necessary. At the same
time, checking the correctness of an
inter-organizational business process must not force
the collaborating parties into revealing their
process internals to each other. However, in B2B
collaborations, the ability of keeping internal
business activities secret is important for retaining
a competitive advantage. Hence, this book proposes
the eSourcing concept for improving the coordination
of service provision across several tiers of a supply
chain. eSourcing allows the external harmonization of
business processes and the internal integration of
heterogeneous system environments without requiring
collaborating parties to disclose internal business
details to the counterparts.