Unlock the true power of collaboration within Scrum Teams and beyond with this practical guide packed with tips, tools, and real-life scenarios to elevate your facilitation skills. Scrum requires healthy collaboration, not just between the members of the Scrum Team, but also between the Scrum Team and its stakeholders to gather feedback and input. Collaboration is the heart of thriving Scrum Teams, but most available resources on collaboration focus solely on meeting formats and neglect to show how Scrum Teams truly harmonize their efforts and make informed decisions effectively. This book…mehr
Unlock the true power of collaboration within Scrum Teams and beyond with this practical guide packed with tips, tools, and real-life scenarios to elevate your facilitation skills. Scrum requires healthy collaboration, not just between the members of the Scrum Team, but also between the Scrum Team and its stakeholders to gather feedback and input. Collaboration is the heart of thriving Scrum Teams, but most available resources on collaboration focus solely on meeting formats and neglect to show how Scrum Teams truly harmonize their efforts and make informed decisions effectively. This book bridges the gap by not only providing effective facilitation techniques but also delving into the how and why of facilitation--all geared toward improving effectiveness, achieving impactful outcomes, and helping Scrum Teams work through challenges. * Obtain tools and insights for Scrum Teams to better facilitate team interactions to leverage group diversity. * Learn from real-world scenarios that illustrate common Scrum Team challenges and how they can be overcome with effective and timely facilitation. * Discover comprehensive facilitation approaches accompanied with effective guidance on when to use them, how they can be combined, and how they can help to achieve desired outcomes.
Patricia Kong helps organizations thrive in a complex world by focusing on enterprise innovation, leadership, and teams. She is a people advocate and fascinated by organizational behaviors and misbehaviors. She is co-author of both The Nexus Framework for Scaling Scrum (Addison-Wesley, 2017) and Facilitating Professional Scrum Teams (Addison-Wesley, 2024). Glaudia Califano is an agile and lean practitioner and mentor, working with and within teams. She loves to be hands-on, coming up with new ideas, and learning from those around her. Glaudia divides her time between the UK and Spain with her partner and her two dachshunds. David Spinks is an experienced software developer, Scrum Master, and accredited trainer of Scrum and The Kanban Method. He believes in creating environments where empowerment, autonomy and flexibility enable teams to do the best work possible. David is based in Buckinghamshire, UK.
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Foreword by Sam Kaner xix Foreword by Dave West xxvii Preface xxxi
Introduction 1 Purpose of This Book 2 Facilitation as a Complementary Practice to Scrum 2 Who Should Read This Book 3 How This Book Is Organized 4 How to Read This Book 5
Chapter 1: Facilitating Alignment 7 The Scrum Team Figuring Out How They Want to Work Together 8 The Scrum Team That Aligns with Its Stakeholders to Deliver Value 16 The Scrum Team Aligning on a Vision 25 Keys to Facilitating Alignment 34 Conclusion 36
Chapter 2: Facilitating Sprint Planning 37 The Scrum Team Struggling to Agree to a Single Sprint Goal 38 The Team Member Who Pushes the Team to Overcommit 46 The Team Members Who Dont Know Where to Start 52 Keys to Facilitating an Effective Sprint Planning 54 Conclusion 58
Chapter 3: Facilitating the Daily Scrum 61 The Daily Scrum Where Everyone Provides a Status Update 62 The Daily Scrum Where Developers Dive into Problem-Solving Mode 67 The Scrum Team Acting as a Group of Individuals 70 Absentees or Late Comers to the Daily Scrum 73 Keys to Facilitating an Effective Daily Scrum 77 Conclusion 81
Chapter 4: Facilitating Team Dynamics 83 The Scrum Team Members Stuck on Their Own Ideas 84 The Scrum Team with Growing Conflict Between Two Team Members 94 The Scrum Team with Weak Decision-Making 107 Keys to Facilitating Team Dynamics 116 Conclusion 118
Chapter 5: Facilitating Product Backlog Refinement 119 The Scrum Team Experimenting with Daily Product Backlog Refinement 120 The Stakeholders Who Want It All 125 When the User Experience Is Forgotten 132 The Scrum Team That Is Obsessed with Estimating 138 Keys to Facilitating Effective Product Backlog Refinement 142 Conclusion 145
Chapter 6: Facilitating the Sprint Review 147 The Sprint Review with Little Stakeholder Participation 148 The Sprint Review Where Nothing Is Done 159 Keys to Facilitating an Effective Sprint Review 164 Conclusion 168
Chapter 7: Facilitating the Sprint Retrospective 171 The Scrum Team Playing the Blame Game 172 The Team Members Who Believe Nothing Will Change 178 The Scrum Team That Thinks Theres Nothing Left for Them to Improve 185 The Scrum Team Dealing with a Major Change 192 The Scrum Master Focusing the Retrospective on Fun 201 Keys to Facilitating an Effective Sprint Retrospective 205 Conclusion 209
Chapter 8: Facilitating Beyond a Single Scrum Team 211 The Scrum Teams Whose Members Could Be Sharing Knowledge 212 The Scrum Teams Without a Say on Their Team Membership 215 The Chaotic Customer Review 221 Keys to Facilitating beyond a Single Scrum Team 228 Conclusion 232
Conclusion: Moving Forward 233 Getting Started 234 Watching for Common Facilitation Mistakes 235 Navigating Group Dynamics 237 Improving as a Facilitator 238
Appendix B: Adapting for Virtual 243 Communication and Collaboration Tools 244 Consider Having a Cohost 245 Virtual Meeting Etiquette 245 Be Inclusive and Respectful of Individuals Needs 246 Minimizing Virtual Meeting Fatigue Caused by Cameras Being On 246 Keep Sessions Short 248 Break Down Content and Activities 249 Take Regular Breaks 249 Respect Peoples Time 249 Create Space for Connection 250 Sharing with the Whole Group 250 Making Decisions Virtually 250 The Power of Silence 251 Take It to the Team! 252 Hybrid Facilitation 252
Foreword by Sam Kaner xix Foreword by Dave West xxvii Preface xxxi
Introduction 1 Purpose of This Book 2 Facilitation as a Complementary Practice to Scrum 2 Who Should Read This Book 3 How This Book Is Organized 4 How to Read This Book 5
Chapter 1: Facilitating Alignment 7 The Scrum Team Figuring Out How They Want to Work Together 8 The Scrum Team That Aligns with Its Stakeholders to Deliver Value 16 The Scrum Team Aligning on a Vision 25 Keys to Facilitating Alignment 34 Conclusion 36
Chapter 2: Facilitating Sprint Planning 37 The Scrum Team Struggling to Agree to a Single Sprint Goal 38 The Team Member Who Pushes the Team to Overcommit 46 The Team Members Who Dont Know Where to Start 52 Keys to Facilitating an Effective Sprint Planning 54 Conclusion 58
Chapter 3: Facilitating the Daily Scrum 61 The Daily Scrum Where Everyone Provides a Status Update 62 The Daily Scrum Where Developers Dive into Problem-Solving Mode 67 The Scrum Team Acting as a Group of Individuals 70 Absentees or Late Comers to the Daily Scrum 73 Keys to Facilitating an Effective Daily Scrum 77 Conclusion 81
Chapter 4: Facilitating Team Dynamics 83 The Scrum Team Members Stuck on Their Own Ideas 84 The Scrum Team with Growing Conflict Between Two Team Members 94 The Scrum Team with Weak Decision-Making 107 Keys to Facilitating Team Dynamics 116 Conclusion 118
Chapter 5: Facilitating Product Backlog Refinement 119 The Scrum Team Experimenting with Daily Product Backlog Refinement 120 The Stakeholders Who Want It All 125 When the User Experience Is Forgotten 132 The Scrum Team That Is Obsessed with Estimating 138 Keys to Facilitating Effective Product Backlog Refinement 142 Conclusion 145
Chapter 6: Facilitating the Sprint Review 147 The Sprint Review with Little Stakeholder Participation 148 The Sprint Review Where Nothing Is Done 159 Keys to Facilitating an Effective Sprint Review 164 Conclusion 168
Chapter 7: Facilitating the Sprint Retrospective 171 The Scrum Team Playing the Blame Game 172 The Team Members Who Believe Nothing Will Change 178 The Scrum Team That Thinks Theres Nothing Left for Them to Improve 185 The Scrum Team Dealing with a Major Change 192 The Scrum Master Focusing the Retrospective on Fun 201 Keys to Facilitating an Effective Sprint Retrospective 205 Conclusion 209
Chapter 8: Facilitating Beyond a Single Scrum Team 211 The Scrum Teams Whose Members Could Be Sharing Knowledge 212 The Scrum Teams Without a Say on Their Team Membership 215 The Chaotic Customer Review 221 Keys to Facilitating beyond a Single Scrum Team 228 Conclusion 232
Conclusion: Moving Forward 233 Getting Started 234 Watching for Common Facilitation Mistakes 235 Navigating Group Dynamics 237 Improving as a Facilitator 238
Appendix B: Adapting for Virtual 243 Communication and Collaboration Tools 244 Consider Having a Cohost 245 Virtual Meeting Etiquette 245 Be Inclusive and Respectful of Individuals Needs 246 Minimizing Virtual Meeting Fatigue Caused by Cameras Being On 246 Keep Sessions Short 248 Break Down Content and Activities 249 Take Regular Breaks 249 Respect Peoples Time 249 Create Space for Connection 250 Sharing with the Whole Group 250 Making Decisions Virtually 250 The Power of Silence 251 Take It to the Team! 252 Hybrid Facilitation 252
