The study seeks to comprehend the factors that sway the degree of use of the kitchenette, in relation to the Pay As You Eat (PAYE) system. The kitchenette as an alternative students' service from the PAYE system is a study that was conducted at the Egerton University in Nakuru, Njoro Campus, Kenya. It purposes to harmonise the challenges students' face with the facilities and offer the university management an insight to the problems along with possible solutions. The present student population has overwhelmed the facilities, resulting in queuing to use the amenities, with some students resorting to cook from their rooms. Not only is this against the rules, it also puts the students at risk if left unattended.