Clinical nurse managers face myriad challenges. This concise, practical resource offers guidance for nurses working in this complex, fast-paced role. Addressing common complaints and anxieties, it offers quick access to insights, proven strategies, and tools for effectively coping with such situations as institutional change, a multigenerational and multicultural workforce, and toxic behaviours.
Clinical nurse managers face myriad challenges. This concise, practical resource offers guidance for nurses working in this complex, fast-paced role. Addressing common complaints and anxieties, it offers quick access to insights, proven strategies, and tools for effectively coping with such situations as institutional change, a multigenerational and multicultural workforce, and toxic behaviours.
Barbara J. Fry, MEd (Adult), BN, RN, is president of Workplace Dynamix, Inc., an active member of the College of Registered Nurses in Nova Scotia, and a professional keynote speaker and facilitator.
Inhaltsangabe
Contents Preface Acknowledgments Part I: The Bottom Line: Managing What Now Lies Beneath 1. The Buck Stops Here: Managing Professional Practice 2. Power, Politics, and Possibilities: Managing the Art of the Possible 3. Competencies for a Changing Workplace: Managing New Rules, New Roles Part II: The Here and Now: Managing New Realities 4. Anticipating Change: Managing Staff Anxiety, Uncertainty, and Fear 5. Got Gap? Managing the Intergenerational Workplace 6. “It Was the Best of Times, It Was the Worst of Times . . . ” Managing and Facilitating Change and Transitions 7. It’s Over: Managing the End of Old Ways of Being 8. Now What? Managing Chaos and Confusion 9. From Isolation to Collaboration: Managing a New Way of Being Part III: Staff Gone Wild? Managing Your Cast of Characters 10. Got Resistance? Expect It! Welcome It! Manage It! 11. Got Attitude? Managing the Good, the Okay, and the Downright Ugly! 12. Got Queens, Princesses, and Workplace Terrorists? Managing Their Reign of Terror 13. Got Bullying? Managing the Sound of Silence Part IV: Predicting Your Workplace Future: Create It! Manage It! Love It! 14. Mission Impossible? Creating Work–Life Harmony 15. Creating Your Future: A Back-to-Basics Approach 16. Got Staff Meeting Nightmares? Managing Awesome Opportunities 17. From Workplace to Community: Managing Connectedness Part V: A Call to Action—From Surviving to Thriving to Recovering the Art of Nursing: Tips and Tools for Managing a Changing Workplace 18. Recovering the Lost Art of Nursing 19. Top 10 Fast Facts for Thriving in a Changing Workplace (and 12 More for Managing It!) Appendix: Conversation Guides and Activities—Tools to Inspire Bibliography Index
Contents Preface Acknowledgments Part I: The Bottom Line: Managing What Now Lies Beneath 1. The Buck Stops Here: Managing Professional Practice 2. Power, Politics, and Possibilities: Managing the Art of the Possible 3. Competencies for a Changing Workplace: Managing New Rules, New Roles Part II: The Here and Now: Managing New Realities 4. Anticipating Change: Managing Staff Anxiety, Uncertainty, and Fear 5. Got Gap? Managing the Intergenerational Workplace 6. “It Was the Best of Times, It Was the Worst of Times . . . ” Managing and Facilitating Change and Transitions 7. It’s Over: Managing the End of Old Ways of Being 8. Now What? Managing Chaos and Confusion 9. From Isolation to Collaboration: Managing a New Way of Being Part III: Staff Gone Wild? Managing Your Cast of Characters 10. Got Resistance? Expect It! Welcome It! Manage It! 11. Got Attitude? Managing the Good, the Okay, and the Downright Ugly! 12. Got Queens, Princesses, and Workplace Terrorists? Managing Their Reign of Terror 13. Got Bullying? Managing the Sound of Silence Part IV: Predicting Your Workplace Future: Create It! Manage It! Love It! 14. Mission Impossible? Creating Work–Life Harmony 15. Creating Your Future: A Back-to-Basics Approach 16. Got Staff Meeting Nightmares? Managing Awesome Opportunities 17. From Workplace to Community: Managing Connectedness Part V: A Call to Action—From Surviving to Thriving to Recovering the Art of Nursing: Tips and Tools for Managing a Changing Workplace 18. Recovering the Lost Art of Nursing 19. Top 10 Fast Facts for Thriving in a Changing Workplace (and 12 More for Managing It!) Appendix: Conversation Guides and Activities—Tools to Inspire Bibliography Index
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