Fierce Conversations by Susan Scott provides tools to transform conversations for success. Learn to overcome barriers, express beliefs, confront tough issues, handle emotions, inspire creativity, and build strong relationships. Packed with case studies and exercises. Time to change the conversation.
Fierce Conversations by Susan Scott provides tools to transform conversations for success. Learn to overcome barriers, express beliefs, confront tough issues, handle emotions, inspire creativity, and build strong relationships. Packed with case studies and exercises. Time to change the conversation.
Susan Scott is the founder of Fierce, Inc., a global training company whose clients include Yahoo, Starbucks, Cisco, BP, General Dynamics, New York Life, Nestle, Four Seasons Hotels & Resorts, Lego, C.A.R.E., Best Buy, Coca-Cola. and Ernst & Young. She lives in Seattle, Washington.
Inhaltsangabe
Fierce ConversationsForeword by Ken Blanchard The Seven Principles of Fierce Conversations Preface Introduction: The Idea of Fierce Principle 1: Master the Courage to Interrogate Reality Principle 2: Come Out from Behind Yourself into the Conversation and Make It Real Principle 3: Be Here, Prepared to Be Nowhere Else Principle 4: Tackle Your Toughest Challenge Today Principle 5: Obey Your Instincts Principle 6: Take Responsibility for Your Emotional Wake Principle 7: Let Silence Do the Heavy Lifting Conclusion: Embracing the Principles Appendix Index A User's Guide
Fierce ConversationsForeword by Ken Blanchard The Seven Principles of Fierce Conversations Preface Introduction: The Idea of Fierce Principle 1: Master the Courage to Interrogate Reality Principle 2: Come Out from Behind Yourself into the Conversation and Make It Real Principle 3: Be Here, Prepared to Be Nowhere Else Principle 4: Tackle Your Toughest Challenge Today Principle 5: Obey Your Instincts Principle 6: Take Responsibility for Your Emotional Wake Principle 7: Let Silence Do the Heavy Lifting Conclusion: Embracing the Principles Appendix Index A User's Guide
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