Financial Performance of Public Sector Banks in India Vol.2 - Kotak, Snehal
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Consumers are progressively blending their digital and physical realms, engaging in multifaceted business networks. The association between banks and the retail ecosystem is poised to strengthen, offering customers a diverse array of products. Distinctions between financial and non-financial service providers will blur, giving rise to an interconnected and collaborative ecosystem of service providers. Banks will integrate financial services, wallets, payments, shopping services, etc., to enhance the customer experience through strategic partnerships and acquisitions. Future banks must be…mehr

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Produktbeschreibung
Consumers are progressively blending their digital and physical realms, engaging in multifaceted business networks. The association between banks and the retail ecosystem is poised to strengthen, offering customers a diverse array of products. Distinctions between financial and non-financial service providers will blur, giving rise to an interconnected and collaborative ecosystem of service providers. Banks will integrate financial services, wallets, payments, shopping services, etc., to enhance the customer experience through strategic partnerships and acquisitions. Future banks must be dynamic, aligning with technology to support a sustainable and scalable business model. The Indian banking landscape is expected to witness the emergence of both regional and national players. A successful bank in the future will eschew "one-size-fits-all products," function as a knowledge banker, cater to all financial needs seamlessly, demonstrate fundamental strength, manage risks, adhere to global regulations, and fully leverage IOS and Android platforms. Such a bank, with enhanced design and faster, convenient delivery channels, will undoubtedly be deemed successful.
Autorenporträt
Dr. Snehal Kotak, an eminent professor of Commerce and Accountancy, with over 31 years of academic experience. She is the author and co-author of over 50 books and serves as the Chief Editor while holding positions on the editorial boards of various international and national multi-disciplinary peer reviewed and refereed journals.