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Moroccan banks have opted for the dematerialization of banking services over the last decade, a strategy of massive investment in digital technology to improve the customer experience and capture a large share of the Moroccan market. Above all, most Moroccan banks have high standards of excellence in terms of technology, with high-tech facilities, customer service and customer focus, where all transactions and operations are computerized.

Produktbeschreibung
Moroccan banks have opted for the dematerialization of banking services over the last decade, a strategy of massive investment in digital technology to improve the customer experience and capture a large share of the Moroccan market. Above all, most Moroccan banks have high standards of excellence in terms of technology, with high-tech facilities, customer service and customer focus, where all transactions and operations are computerized.
Autorenporträt
Youness MANSOUR est doctorant chercheur en finance, lauréat de la première promotion du Master «Financement, Banques et Investissement » à la Faculté des Sciences Juridiques, Economiques et Sociales d'Oujda - Maroc.