Allison Rossett

First Things Fast

• Gebundenes Buch

Produktbeschreibung

This thorougly revised classic provides guidelines for HR and Training professional on how to quickly determine performance needs before investing precious time and resources. When trainers, consultants, and problem-solvers need to figure out what s wrong with an organization--and they need a solution fast--they need this book.

---

Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.

Produktdetails

• Verlag: Wiley & Sons
• 2. Aufl.
• Seitenzahl: 320
• Erscheinungstermin: 1. Juni 2009
• Englisch
• Abmessung: 245mm x 184mm x 22mm
• Gewicht: 678g
• ISBN-13: 9780787988487
• ISBN-10: 0787988480
• Artikelnr.: 26154546

Autorenporträt

Allison Rossett is a professor of educational technology at San Diego State University and a consultant in workforce learning and performance and technology-based systems. She is the author of the best-selling Handbook of Job Aids (Pfeiffer) and Beyond the Podium (Pfeiffer), both of which are winners of the International Society for Performance Improvement's Instructional Communications award.

Inhaltsangabe

Foreword by Ruth Clark ix
Preface xiii
Acknowledgments xix
The Author xxi
Chapter 1: Introduction 1
Chapter 2: What Can We Do First and Fast? 15
Chapter 3: Performance Analysis Basics 35
Chapter 4: Opportunities for Performance Analysis 69
Chapter 5: Putting the Speed in Performance Analysis 89
Chapter 6: Communicating to Gather Information and Support 113
Chapter 7: What Technology Contributes 147
Chapter 8: Finding Meaning, Communicating Results 167
Chapter 9: Tales from the Trenches 203
Chapter 10: Into the Future 241
Afterword by Marc J. Rosenberg 257
Resources for Performance Analysis 261
Index 269