Rose Bryant-Smith, Grevis Beard

Fix Your Team

The Tools You Need to Rebuild Relationships, Address Conflict and Stop Destructive Behaviours

• Broschiertes Buch

Produktbeschreibung

'Fix Your Team is real, smart and packed with practical advice. It calls on all managers and internal advisors to be brave and bold in their management--and all team members to hold each other accountable to create a great workplace.' --Tasha Eurich, New York Times best-selling author of Insight and Bankable Leadership > --Marshall Goldsmith, Thinkers50 #1 Leadership Thinker and #1 Executive Coach, and New York Times and Wall Street Journal best-selling author If you are working in, advising or managing a dysfunctional team, then you know first-hand the destructive impacts of conflict, bad behaviour and poor culture. But a dysfunctional team doesn't have to stay that way. In Fix Your Team, workplace advisors Rose Bryant-Smith and Grevis Beard show you how to take action and get your team back on track. Through tested strategies, useful case studies and practical exercises, this essential guidebook will reveal how to: * identify and address the problems that are holding your team back * shift and resolve a destructive, inefficient or unethical dynamic * improve the team's culture, values and behaviours. Fix Your Team offers real, practical hope to team members, as well as team managers and advisers. You can Fix Your Team.

Produktdetails

• Verlag: Wiley
• Seitenzahl: 296
• Erscheinungstermin: 4. September 2018
• Englisch
• Abmessung: 213mm x 140mm x 18mm
• Gewicht: 200g
• ISBN-13: 9780730354499
• ISBN-10: 0730354490
• Artikelnr.: 50112776

Autorenporträt

ROSE BRYANT-SMITH and GREVIS BEARD are the co-founders of Worklogic, a respected workplace advisory firm that works with employers to triage problems, resolve disputes, and build positive workforces across Australia. www.fix-your-team.com

Inhaltsangabe

About the authors xi
Acknowledgements xiii
Introduction xv
Part I: What is going on? 1
1 Gossip culture: cruel conversations 3
2 Unprofessional conduct: when bad behavior goes unchecked 9
3 Toxic personalities: one Bad Apple can rot the whole barrel 17
4 Personal crisis: someone is struggling 25
5 Workplace romance: keep it professional 33
6 Family ties: the spectre of nepotism 39
7 Lack of diversity and inclusion: the risks of a white bread workforce 47
8 Unresolved historical issue: skeletons in the closet 55
9 The manager's style: it's not the team, it's you! 63
10 Unhealthy competition: winners and losers 71
11 No clarity, no accountability: the path to Complete Chaos 79
12 Overwork: team stretching, presenteeism and the 24/7 paradigm 87
Part II: The Fix Your Team Toolkit 95
13 Where to start 99
14 The Fix: address unhealthy conflict 121
Tool #1: Train everyone to have important conversations 123
Tool #2: Offer facilitated discussion, mediation or conflict coaching 129
15 The Fix: address unconstructive individual behaviour 135
Tool #3: Counsel the Bad Apple or unprofessional team member 137
Tool #4: Get the organisation to investigate the apparent misconduct and
discipline the wrongdoer 143
16 The Fix: develop the team's character and connections 151
Tool #5: Next hire 153
Tool #6: Develop self-refl ection in the whole team 159
Tool #7: Build the team's connections 165
17 The Fix: align with values 171
Tool #8: Diversity and inclusion initiatives 173
Tool #9: Make sure the organisation's values and behavioural expectations
are known, clear, understood and real 181
Tool #10: Build a culture of feedback 187
18 The Fix: develop leadership and management 193
Tool #11: Train the manager 197
Tool #12: Ensure clarity - hold people accountable! 203
19 The Fix: care for each other 209
Tool #13: Support the team through personal crises and challenges 211
Tool #14: Dealing with overwork 217
Part III: Making it work 221
20 Create a project plan 223
21 Build a business case 229
22 Ready to launch 237
23 Buckle up! Look after yourself 239
Fix Your Team toolkit 247
Select research citations 261
Index 263