Michael Papanek, Liz Alexander

From Breakdown to Breakthrough

Forging Resilient Business Relationships in the Heat of Change

• Broschiertes Buch

Produktbeschreibung

A simple-to-understand, practical and proven model for any individual, team leader or senior executive concerned by how well their business relationships stand up to conditions of change and stress.

Produktdetails

• Verlag: Morgan James Publishing
• Seitenzahl: 208
• Erscheinungstermin: 1. Januar 2017
• Englisch
• Abmessung: 216mm x 140mm x 12mm
• Gewicht: 300g
• ISBN-13: 9781630479800
• ISBN-10: 1630479802
• Artikelnr.: 44843348

Autorenporträt

Over the past 25 years, leadership consultant Michael Papanek has advised top executives at the worlds best companies including Google, Microsoft, Yahoo!, Salesforce.com, Apple, Cisco, Sutter Health and Kaiser Permanente. His methods for creating resilient relationships during change are used by the likes of Telefonia, Chevron, Bank of America, AT&T, Sprint and Mercedes-Benz. As an expert on 21st century organizations, Papanek continues the legacy of his grandfather, Kurt Lewin, the psychologist known globally as the father of Organizational Development---the study of how human dynamics impact business results.

Inhaltsangabe

PART ONE: UNFREEZING AND NEW AWARENESS
1: The Power of Resilient Business Relationships
2: How Change Happens
3: Getting to Why
PART TWO: REFORMING AND MAKING NEW CHOICES
4: What¿s the Problem?
5: From Ignorance to Knowledge
6: From Doubt to Trust
7: Talk to Action
8: Shifting the Heat Curve
PART THREE: REFREEZING AND LOCKING IN CHANGE
9: Leading a Resilient Team Culture
10: Resilient Relationships Across the Organization
11: Creating Resilient Relationships in a Complex Relationship Economy
12: Overview: Key Strategies and Tools for Resilient Business Relationships