From Conflict to Courage - Chism, Marlene
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"Unresolved conflict wastes time, inhibits productivity, hampers team performance, and negatively affects business outcomes. As a result, many leaders either mismanage conflict or avoid it altogether, putting their entire organization at risk. The only way for leaders to productively manage conflict is to expand their capacity for it. Conflict capacity is about recognizing one's own mental and emotional limits, expanding a tolerance for discomfort, and skillfully navigating the complexities of conflict. Three integral elements make up conflict capacity: culture (workplace support for leaders…mehr

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Produktbeschreibung
"Unresolved conflict wastes time, inhibits productivity, hampers team performance, and negatively affects business outcomes. As a result, many leaders either mismanage conflict or avoid it altogether, putting their entire organization at risk. The only way for leaders to productively manage conflict is to expand their capacity for it. Conflict capacity is about recognizing one's own mental and emotional limits, expanding a tolerance for discomfort, and skillfully navigating the complexities of conflict. Three integral elements make up conflict capacity: culture (workplace support for leaders initiating accountability conversations) the inner game (tolerance for withstanding the conflict storm) the outer game (development of the skills and abilities necessary to mediate conflict to a desired end result) This book teaches readers how to approach difficult conversations and work with high-conflict people while overcoming their internal and external barriers to give them better emotional integrity and a clearer vision for the future of their organization"--
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Autorenporträt
Marlene Chism, president of Marlene Chism Consulting, works with leaders to build drama-free cultures that drive growth and reduce costly mistakes. Chism is an advanced practitioner in narrative coaching, a LinkedIn Learning instructor on the global learning platform, and the author of four books including Stop Workplace Drama, No Drama Leadership, and 7 Ways to Stop Workplace Drama in Your Healthcare Practice. She has a bachelor’s degree in communications from Drury University and a master’s degree in human resources development from Webster University.