This book presents six in-depth case studies of large corporations which offer a rich picture of the main issues involved in information infrastructure implementation and management. It provides interpretations and theories that are relevant both for researchers and practitioners.
This book presents six in-depth case studies of large corporations which offer a rich picture of the main issues involved in information infrastructure implementation and management. It provides interpretations and theories that are relevant both for researchers and practitioners.
Claudio U. Ciborra is Professor of Information Systems at the London School of Economics. He is a leading researcher in the areas of information systems, management, and strategy. Affiliated to many leading European universities and research centres, he has conducted several international projects studying the impacts of IT on organizations. Author of many books on this topic, he is also widely published in the related fields of institutional economics, strategy, and organization theory.
Inhaltsangabe
* 1.: Claudio U. Ciborra and Ole Hanseth: Introduction * Part I: Theory * 3.: Ole Hanseth and Kristin Braa: Globalization and 'Risk Society' * 4.: Ole Hanseth: The Economics of Standards * 5.: Eric Monteiro: Actor-Network Theory * Part II: Cases * 7.: Claudio U. Ciborra and Angelo Failla: Infrastructure as a Process: The Case of CRM in IBM * 8.: Ole Hanseth and Kristin Braa: Who's in Control: Designers, Managers -- or Technology? Infrastructures at Norsk Hydro * 9.: Eric Monteiro and Vidar Hepsø: Infrastructure Strategy Formation: Seize the Day at Statoil * 10.: Antonio Cordella and Kai A. Simon: Global and Local Dynamics in Infrastructure Deployment: The Astra Hässle Experience * 11.: Claudio U. Ciborra: From Alignment to Loose Coupling: From MedNet to www.roche.com * 12.: Bo Dahlbom: Postface: From Infrastructure to Networking
* 1.: Claudio U. Ciborra and Ole Hanseth: Introduction * Part I: Theory * 3.: Ole Hanseth and Kristin Braa: Globalization and 'Risk Society' * 4.: Ole Hanseth: The Economics of Standards * 5.: Eric Monteiro: Actor-Network Theory * Part II: Cases * 7.: Claudio U. Ciborra and Angelo Failla: Infrastructure as a Process: The Case of CRM in IBM * 8.: Ole Hanseth and Kristin Braa: Who's in Control: Designers, Managers -- or Technology? Infrastructures at Norsk Hydro * 9.: Eric Monteiro and Vidar Hepsø: Infrastructure Strategy Formation: Seize the Day at Statoil * 10.: Antonio Cordella and Kai A. Simon: Global and Local Dynamics in Infrastructure Deployment: The Astra Hässle Experience * 11.: Claudio U. Ciborra: From Alignment to Loose Coupling: From MedNet to www.roche.com * 12.: Bo Dahlbom: Postface: From Infrastructure to Networking
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