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In this era where data and voice services are available at a push of a button, service providers have virtually limitless options for reaching their customers with value-added services. Supplying an end-to-end understanding of telecom management layers, this resource serves as a complete guide to telecom resource and service management basics.

Produktbeschreibung
In this era where data and voice services are available at a push of a button, service providers have virtually limitless options for reaching their customers with value-added services. Supplying an end-to-end understanding of telecom management layers, this resource serves as a complete guide to telecom resource and service management basics.
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Autorenporträt
Jithesh Sathyan is a Technical Architect at Infosys Technologies Limited. He is the sole inventor of the first granted patent of Infosys at the United States Patent and Trademark Office. He has multiple international papers in the telecom domain to his credit, specifically on EMS, NMS and OSS/BSS. He is a gold medalist in Electronics and Communication Engineering. Sathyan has been working on multiple projects involving design and development of telecom management solutions for a variety of telecom clients in OEM and service provider space. He has multiple filed patents in the telecom domain. Jithesh has published several white papers in standardizing forums like TeleManagement Forum that specializes in defining standards on telecom management. He is an active member of many telecom management standardizing forums. He also contributed a chapter titled,"Role of OSS/BSS in success of IMS" in IMS Handbook: Concepts, Technologies, and Services published by CRC Press.