Ron Zemke, Claire Raines, Bob Filipczak

Generations at Work

Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace

• Broschiertes Buch

Produktbeschreibung

This all-new edition of the seminal book on navigating the multigenerational workplace takes a fresh look at a growing challenge, now exacerbated by the youngest employees. With their micromanaged childhoods and tech addictions, Gen Yers require constant feedback—frustrating for the Me Generation that can’t let go of the spotlight, and annoying for Gen Xers, sandwiched between the two. So how can you lead this motley group with their often incompatible work ethics, values, and styles? Generations at Work lays bare the causes of conflict, and offers practical guidelines for managing the differences, including: • In-depth interviews with members of each generation • Best practices from companies bridging the generation gap • Specific tips for each generation on how to handle the others • A field guide for mentoring GenerationY For anyone struggling to manage a workforce with different ways of working, communicating, and thinking, Generations at Work is the answer.

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Written for those struggling to manage a workforce with incompatible ethics, values, and working styles, this book looks at the root causes of professional conflict and offers practical guidelines for navigating multigenerational differences.

By exploring the most common causes of conflict--including the Me Generation's frustration with Gen Yers' constant desire for feedback and the challenges facing Gen Xers sandwiched between these polarities--Generations at Work offers practical, spot-on guidance for managing the differences with consideration to each generation's unique needs.

Along with the authors' insights for managing a workforce with different ways of working, communicating, and thinking, this invaluable resources offers:
in-depth interviews with members of each generation,tips on best practices from companies successfully bridging the generation gap,and a mentorship field guide to help you support the youngest members of your team.
Generations atWork has the tools that are key to helping your workforce interact more positively with one another and thrive in today's wildly divergent workplace culture.

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Produktdetails

• Verlag: McGraw-Hill Professional
• 2. Aufl.
• Seitenzahl: 322
• Erscheinungstermin: 13. März 2013
• Englisch
• Abmessung: 229mm x 152mm x 20mm
• Gewicht: 522g
• ISBN-13: 9780814432334
• ISBN-10: 0814432336
• Artikelnr.: 36684632

Autorenporträt

Ron Zemke is co-author of the original Service America, and is also the key author in Amacom's successful Knock Your Socks Off Service series.

Inhaltsangabe

Contents

Introduction: The New Economic Reality and the
Cross-Generational Workplace

PART 1
Dynamics of the Multigenerational Workplace
1 A New Chapter in the Cross-Generational Workplace
2 The Traditionalists: What Will the Colonel Do Now-
Work? Retire? Consult?
3 The Baby Boomers: Retirement Postponed
4 The Gen Xers: Survivalists in the Workplace
5 The Millennials: Be Careful What You Ask For
6 The Global Workforce: Generations Around the World

PART 2
Where Mixed Generations Work Well Together
7 The ACORN Imperatives and Three Companies That
Bridge the Gaps
8 Company Best Practices and Other Great Ideas

PART 3
The Interviews

9 From the CEO's Perspective
10 From the Trenches

PART4
Articles
11 Here Come the Millennials
Ron Zemke
12 Younger Boss and Older Worker
Claire Raines
13 A Field Guide to Mentoring Millennials
Bob Filipczak
14 Emerging Media and the Workforce
Bob Filipczak

Appendix 287
Inventory: How Cross-Generationally Friendly Is Your Work
Group, Department, Business, or Organization?

Endnotes

Acknowledgments

Index

About the Authors