Juan-Carlos Molleda, Sarab Kochhar

Global and Multicultural Public Relations

• Broschiertes Buch

Produktbeschreibung

AN OVERVIEW OF THE PRACTICE OF STRATEGIC GLOBAL AND MULTICULTURAL PUBLIC RELATIONS IN VARIOUS SECTORS Global and Multicultural Public Relations offers students an expert overview of specific public relations practices, focused on strategic analyses of actual case studies and real-world examples. Emphasizing practice rather than theory, this valuable resource explores innovative communication programs that are designed to address culturally-diverse communities worldwide. The five-step strategic public relations process - formative research, planning, implementation, evaluation, and stewardship - is extensively examined and applied to a variety of scenarios, helping students understand the reality of modern public relations practice. The book covers media relations, government relations, employee communications, and shareholder relations to help students gain solid foundational knowledge of all aspects of public relations practice. Broad in scope, this textbook identifies and describes the strategy formulation and implementation process in private, government, non-profit, and various other sectors. Academic and trade articles, book chapters, original case studies, and new primary research offer students a realistic and sophisticated approach to global public relations. Highlighted learning objectives and key points, discussion questions, and framed sections on ethical considerations and best practices strengthen student comprehension. * Focuses on global public relations rather than outdated nation-centered models * Explains the public relations strategies that are best suited for each sector * Includes summary sections that contain suggested readings and supplemental online links Designed for upper-level undergraduate and graduate students, Global and Multicultural Public Relations is an ideal textbook for courses in international public relations, global communication, public relations management, and multinational management, as well as business, political sciences, and public administration.

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Produktdetails

• Verlag: Wiley
• Seitenzahl: 272
• Erscheinungstermin: 30. Juli 2019
• Englisch
• Abmessung: 224mm x 150mm x 13mm
• Gewicht: 340g
• ISBN-13: 9781118673966
• ISBN-10: 1118673964
• Artikelnr.: 54472299

Autorenporträt

JUAN-CARLOS MOLLEDA, PHD, is Edwin L. Artzt Dean and Professor, School of Journalism and Communication, University of Oregon. SARAB KOCHHAR, PHD, is Director of Communication Insights and Analytics, Kaiser Permanente.

Inhaltsangabe

1 Introduction and Overview of Global and Multicultural Public Relations 1
2 Research, Measurement, and Evaluation 21
3 Role of National Culture and Subcultures 45
4 Professionalism and Ethical Reasoning 69
5 Transnational Corporations and Global Public Relations Agencies 91
6 Nongovernmental Organizations (NGOs), Multilateral Organizations (MOs),
and Activist Networks 105
7 Coordination and Control, Standardization and Localization 121
8 Cross¿national Conflict Shifting: How to Manage Transnational Crises 139
9 Corporate Social Responsibility, Sustainability, and Multisector
Partnerships 163
10 Employee Communication and Global Teams 189
11 Technology, Social Media, and Big Data 209
12 Public Diplomacy and Corporate Foreign Policy in Government Institutions
and Agencies 227
Index 247