Gratuity - Seltzer, Richard; Ochs, Holona Leanne
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Gratuity provides a perspective on nonstandard compensation that demonstrates the process by which tipping norms have an impact on the experiences of workers. Understanding this under-researched perspective reveals a great deal about the role of norms in economic transactions as well as the management practices that shape the work environment and enhance organizational performance.

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Produktbeschreibung
Gratuity provides a perspective on nonstandard compensation that demonstrates the process by which tipping norms have an impact on the experiences of workers. Understanding this under-researched perspective reveals a great deal about the role of norms in economic transactions as well as the management practices that shape the work environment and enhance organizational performance.
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Autorenporträt
Author of two dozen books, Richard has been writing stories for 70 years. He's been editor, novelist, Russian translator, parttime spy, Internet evangelist, and ebook entrepreneur. He's published children's fantasies, historical novels, and pioneering books about how to do business on the Internet. Now he's ancestor surfing.