Matt Thompson has over 30 years' experience in construction industry information, including many years working for RIBA Publishing. Since 2013 he has been a freelance consultant writer, researcher and editor, during which time he was a longstanding member of the RIBA's Client Liaison Group and rapporteur for Innovate UK's Transforming Construction Global Expert Mission to Japan.
Acknowledgements Preface Introduction 1/ BUSINESS CONTEXT - what is the
background business landscape? 1.1/ UK construction industry: what is the
overall market context for practice management? 1.2/ UK building design
practice: how is your sector characterised and what options do you have for
operating in it? 1.3/ UK architectural professional governance: what does
it mean to be an architect? 1.4/ Future trends affecting building design -
what issues affecting practice management should you look out for? 2/
PRACTICE MANAGEMENT - how will you be successful? 2.1/ Business strategy:
what do you want to achieve and how will you do it? 2.2/ Financial
management: how will you make a profit? 2.3/ Winning Work: how will you win
and retain the right clients? 2.4/ People management: how will you attract
and retain the right staff? 2.5/ Operational management: how will you keep
your office running smoothly? 2.6/ Information management: how will you
capture, produce, manage, store, release Information and knowledge? 2.7/
Quality management: how will you ensure that your service is consistent,
trustworthy and improves over time? 2.8/ Risk management: how will you
manage your risks? Afterword: Putting it all together
