HBR Guide to Dealing with Conflict (HBR Guide Series) - Gallo, Amy
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HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you-and your counterpart-typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions

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Produktbeschreibung
HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you-and your counterpart-typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions
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Autorenporträt
Amy Gallo is a contributing editor at Harvard Business Review, where she covers a range of topics including managing yourself, leading people, and building a career. As a speaker and workshop facilitator, Amy has helped dozens of organizations deal with conflict more effectively and navigate complicated workplace dynamics. Previously Amy was a management consultant at Katzenbach Partners, a strategy and organization consulting firm based in New York. She is a graduate of Yale University and has a master's in public policy from Brown University. Author social media/website info: hbr.org/search?term=amy+gallo; twitter.com/amyegallo; linkedin.com/in/amy-gallo-31b9932