Health Service Marketing Management in Africa
Herausgeber: Hinson, Robert; Adeola, Ogechi; Osei-Frimpong, Kofi
Health Service Marketing Management in Africa
Herausgeber: Hinson, Robert; Adeola, Ogechi; Osei-Frimpong, Kofi
- Broschiertes Buch
- Merkliste
- Auf die Merkliste
- Bewerten Bewerten
- Teilen
- Produkt teilen
- Produkterinnerung
- Produkterinnerung
This book responds to calls for quality healthcare service management practices or processes from developing economy perspectives.
Andere Kunden interessierten sich auch für
- Cameron StarkApplying Lean in Health and Social Care Services50,99 €
- Building Connected Communities of Care61,99 €
- Ma BerkovichApplied Population Health86,99 €
- Soraia OueidaModeling a New Computer Framework for Managing Healthcare Organizations86,99 €
- Patrick GrauppGetting to Standard Work in Health Care74,99 €
- Eldo FrezzaPatient-Centered Healthcare50,99 €
- Pam ArlottoOrchestrating Value71,99 €
-
-
-
This book responds to calls for quality healthcare service management practices or processes from developing economy perspectives.
Produktdetails
- Produktdetails
- Verlag: Taylor & Francis Ltd (Sales)
- Seitenzahl: 308
- Erscheinungstermin: 30. September 2021
- Englisch
- Abmessung: 254mm x 178mm x 17mm
- Gewicht: 535g
- ISBN-13: 9781032176239
- ISBN-10: 1032176237
- Artikelnr.: 62573113
- Verlag: Taylor & Francis Ltd (Sales)
- Seitenzahl: 308
- Erscheinungstermin: 30. September 2021
- Englisch
- Abmessung: 254mm x 178mm x 17mm
- Gewicht: 535g
- ISBN-13: 9781032176239
- ISBN-10: 1032176237
- Artikelnr.: 62573113
Robert Hinson, Kofi Osei-Frimpong, Ogechi Adeola, Lydia Aziato
About the Editors and Contributors. Acknowledgements. Chapter 1.
Introduction to Healthcare Service Marketing Management: Building
Customer-Driven Health Organisations. Chapter 2. The Societal and
Healthcare Context. Chapter 3. Strategic Planning and Healthcare Services.
Chapter 4. Marketing in Healthcare Management. Chapter 5. Segmentation,
Targeting, and Positioning in Healthcare. Chapter 6. Consumers and Consumer
Behaviour. Chapter 7. Managing the Healthcare Product. Chapter 8.
Utilisation and Pricing of Healthcare Services. Chapter 9. Distribution in
Healthcare Markets. Chapter 10. Integrated Marketing Communications in the
Healthcare Sector: Insights from Sub-Saharan Africa. Chapter 11. Branding
the Healthcare Experience. Chapter 12. Branding for Small and Medium Sized
Healthcare Institutions. Chapter 13. Managing Healthcare Employees.
Chapter 14. Physical Evidence and Healthcare Service Quality Management.
Chapter 15. Developing Customer Loyalty in Healthcare. Chapter 16.
Financing Healthcare and Health Insurance. Chapter 17. Managing Healthcare
Logistics. Chapter 18. Managing Policies and Procedures in Healthcare
Management. Chapter 19. Technology and Health Services Marketing in Africa.
Chapter 20. Application of Technology in Healthcare Delivery in Africa.
Chapter 21. Technology and Social Media in Healthcare Delivery. Index.
Introduction to Healthcare Service Marketing Management: Building
Customer-Driven Health Organisations. Chapter 2. The Societal and
Healthcare Context. Chapter 3. Strategic Planning and Healthcare Services.
Chapter 4. Marketing in Healthcare Management. Chapter 5. Segmentation,
Targeting, and Positioning in Healthcare. Chapter 6. Consumers and Consumer
Behaviour. Chapter 7. Managing the Healthcare Product. Chapter 8.
Utilisation and Pricing of Healthcare Services. Chapter 9. Distribution in
Healthcare Markets. Chapter 10. Integrated Marketing Communications in the
Healthcare Sector: Insights from Sub-Saharan Africa. Chapter 11. Branding
the Healthcare Experience. Chapter 12. Branding for Small and Medium Sized
Healthcare Institutions. Chapter 13. Managing Healthcare Employees.
Chapter 14. Physical Evidence and Healthcare Service Quality Management.
Chapter 15. Developing Customer Loyalty in Healthcare. Chapter 16.
Financing Healthcare and Health Insurance. Chapter 17. Managing Healthcare
Logistics. Chapter 18. Managing Policies and Procedures in Healthcare
Management. Chapter 19. Technology and Health Services Marketing in Africa.
Chapter 20. Application of Technology in Healthcare Delivery in Africa.
Chapter 21. Technology and Social Media in Healthcare Delivery. Index.
About the Editors and Contributors. Acknowledgements. Chapter 1.
Introduction to Healthcare Service Marketing Management: Building
Customer-Driven Health Organisations. Chapter 2. The Societal and
Healthcare Context. Chapter 3. Strategic Planning and Healthcare Services.
Chapter 4. Marketing in Healthcare Management. Chapter 5. Segmentation,
Targeting, and Positioning in Healthcare. Chapter 6. Consumers and Consumer
Behaviour. Chapter 7. Managing the Healthcare Product. Chapter 8.
Utilisation and Pricing of Healthcare Services. Chapter 9. Distribution in
Healthcare Markets. Chapter 10. Integrated Marketing Communications in the
Healthcare Sector: Insights from Sub-Saharan Africa. Chapter 11. Branding
the Healthcare Experience. Chapter 12. Branding for Small and Medium Sized
Healthcare Institutions. Chapter 13. Managing Healthcare Employees.
Chapter 14. Physical Evidence and Healthcare Service Quality Management.
Chapter 15. Developing Customer Loyalty in Healthcare. Chapter 16.
Financing Healthcare and Health Insurance. Chapter 17. Managing Healthcare
Logistics. Chapter 18. Managing Policies and Procedures in Healthcare
Management. Chapter 19. Technology and Health Services Marketing in Africa.
Chapter 20. Application of Technology in Healthcare Delivery in Africa.
Chapter 21. Technology and Social Media in Healthcare Delivery. Index.
Introduction to Healthcare Service Marketing Management: Building
Customer-Driven Health Organisations. Chapter 2. The Societal and
Healthcare Context. Chapter 3. Strategic Planning and Healthcare Services.
Chapter 4. Marketing in Healthcare Management. Chapter 5. Segmentation,
Targeting, and Positioning in Healthcare. Chapter 6. Consumers and Consumer
Behaviour. Chapter 7. Managing the Healthcare Product. Chapter 8.
Utilisation and Pricing of Healthcare Services. Chapter 9. Distribution in
Healthcare Markets. Chapter 10. Integrated Marketing Communications in the
Healthcare Sector: Insights from Sub-Saharan Africa. Chapter 11. Branding
the Healthcare Experience. Chapter 12. Branding for Small and Medium Sized
Healthcare Institutions. Chapter 13. Managing Healthcare Employees.
Chapter 14. Physical Evidence and Healthcare Service Quality Management.
Chapter 15. Developing Customer Loyalty in Healthcare. Chapter 16.
Financing Healthcare and Health Insurance. Chapter 17. Managing Healthcare
Logistics. Chapter 18. Managing Policies and Procedures in Healthcare
Management. Chapter 19. Technology and Health Services Marketing in Africa.
Chapter 20. Application of Technology in Healthcare Delivery in Africa.
Chapter 21. Technology and Social Media in Healthcare Delivery. Index.