David A Shore

High Stakes

The Critical Role of Stakeholders in Health Care

• Gebundenes Buch

Produktbeschreibung

This book offers health care leaders the necessary tools to both map their current stakeholder relationships and fashion concrete steps to produce greater stakeholder engagement, collaboration, and cooperative competition.

Produktdetails

• Verlag: Oxford University Press, USA
• Seitenzahl: 160
• Erscheinungstermin: 16. Juni 2011
• Englisch
• Abmessung: 236mm x 155mm x 20mm
• Gewicht: 376g
• ISBN-13: 9780195326253
• ISBN-10: 0195326253
• Artikelnr.: 33252507

Autorenporträt

David A. Shore, PhD, is an Associate Dean at the Harvard School of Public Health. He founded and directs the School's Forces of Change and Project Management in Health Care Programs. His most recent books are The Trust Prescription for Healthcare: Building Your Reputation with Consumers, and The Trust Crisis in Healthcare: Causes, Consequences, and Cures (Oxford University Press). Eric D. Kupferberg, PhD, is the Senior Assistant Dean of Academic and Faculty Affairs at Northeastern University's College of Professional Studies, where he directs the Masters of Science in Regulatory Affairs of Drugs, Biologics, and Medical Devices. Dr. Kupferberg is also the Associate Director of Harvard School of Public Health's Trust Initiative.

Inhaltsangabe

1. If We're So Good, Why Aren't We Better?
2. The Gordian Knot
3. Our Great Expectations
4. Stakeholders in Health Care: A Field Guide to Identification and Evaluation
5. Desperately Seeking Stakeholder Alignment: A Case Vignette
6. A New Framework for Studying Stakeholder Alignment
7. Working Toward Better Health and Greater Satisfaction
8. Fry or Jump: Health Care Stakeholders and the Triggers for Change
References