Part I: IT Consulting Best Practices. 1: Evaluate the Current Health of Your Consulting Practice; 2: Road Map for Building a High-Performance IT Consulting Practice
Part II: Selling Client Businesses and Engagements: 3: Implementing a Marketing Strategy; 4: Account Development Strategy; 5: The Client Account Pipeline and the Decision-Making Process; 6: The Client Decision-Making Process
Part III: Delivering Client Engagements Successfully: 7: Pre-Engagement Activities; 8: Starting an Engagement; 9: Maintaining Engagement Controls; 10: Running an Engagement; 11: Testing, Deploying, and Closing an Engagement; 12: Working Multiple Engagements for a Client; 13: Risk Mitigation; 14: Legal Considerations in IT Consulting; 15: Quality Considerations; 16: Celebration, Communication, and Other Considerations
Part IV: Running an IT Consulting Group or Practice. 17: The Evolving Practice; 18: Financial Management: The Bottom Line; 19: Day-to-Day Management of an IT Consulting Business; 20: Using Information Technology in IT Consulting; 21: Human Resources and Career Management
Part II: Selling Client Businesses and Engagements: 3: Implementing a Marketing Strategy; 4: Account Development Strategy; 5: The Client Account Pipeline and the Decision-Making Process; 6: The Client Decision-Making Process
Part III: Delivering Client Engagements Successfully: 7: Pre-Engagement Activities; 8: Starting an Engagement; 9: Maintaining Engagement Controls; 10: Running an Engagement; 11: Testing, Deploying, and Closing an Engagement; 12: Working Multiple Engagements for a Client; 13: Risk Mitigation; 14: Legal Considerations in IT Consulting; 15: Quality Considerations; 16: Celebration, Communication, and Other Considerations
Part IV: Running an IT Consulting Group or Practice. 17: The Evolving Practice; 18: Financial Management: The Bottom Line; 19: Day-to-Day Management of an IT Consulting Business; 20: Using Information Technology in IT Consulting; 21: Human Resources and Career Management