Angela Cora Garcia

How Mediation Works

• Broschiertes Buch

Produktbeschreibung

An original study of the language of mediation, which uses excerpts from real mediation sessions to illustrate how mediation works and how mediators can best help disputants make claims, present evidence and propose solutions. It will interest researchers and students of sociolinguistics, conversation analysis, and the sociology of law.

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Produktdetails

• Studies in Interactional Sociolinguistics
• Verlag: Cambridge University Press
• Seitenzahl: 288
• Erscheinungstermin: 11. August 2022
• Englisch
• Abmessung: 229mm x 152mm x 16mm
• Gewicht: 416g
• ISBN-13: 9781009244985
• ISBN-10: 1009244981
• Artikelnr.: 64223704

Autorenporträt

Angela Cora Garcia is a Professor of Sociology at Bentley University, Massachusetts. She conducts conversation analytic research on mediation, emergency phone calls to the police, computer mediated communication, air traffic communication, and political interviews and speeches. She is author of An Introduction to Interaction: Understanding Talk in Formal and Informal Settings (2013).

Inhaltsangabe

1. Introduction - approaches to mediation
2. The interactional organization of mediation
3. Minimizing and managing argumentative talk in mediation
4. Disputants' opening statements and persuasive arguments in mediation
5. Mediator representation of disputants' positions
6. Soliciting proposals for resolution of the dispute
7. Producing ideas for resolution of the dispute
8. Mediator teamwork
9. Autonomy, empowerment, and neutrality in divorce and small claims mediation.