Michael Armstrong is the UK's bestselling author of Human Resource Management books including Armstrong's Handbook of Human Resource Management Practice and several other titles published by Kogan Page. With over a million copies sold, his books have been translated into twenty-one languages. He is managing partner of E-Reward as well as an independent management consultant. Prior to this he was a chief examiner of the Chartered Institute of Personnel and Development (CIPD) and an HR director of a publishing company.
Inhaltsangabe
Chapter 01: How to be a better manager; Section ONE: Managing People; Chapter 02: How to treat people right; Chapter 03: How to motivate people; Chapter 04: How to engage people; Chapter 05: How to be a better leader; Chapter 06: How to build teams; Chapter 07: How to manage performance; Chapter 08: How to help people learn and develop; Chapter 09: How to handle difficult situations with people; Section TWO: Management Skills; Chapter 10: How to organize; Chapter 11: How to coordinate; Chapter 12: How to plan and prioritize; Chapter 13: How to control; Chapter 14: How to delegate; Chapter 15: How to make things happen; Chapter 16: How to manage your boss; Chapter 17: How to manage change; Chapter 18: How to manage conflict; Chapter 19: How to deal with office politics; Chapter 20: How to manage a crisis; Chapter 21: How to manage projects; Chapter 22: How to manage time; Section THREE: Personal Skills; Chapter 23: How to persuade; Chapter 24: How to negotiate; Chapter 25: How to make meetings a success; Chapter 26: How to aim high; Chapter 27: How to solve problems and make decisions; Chapter 28: How to be creative and innovate; Chapter 29: How to conduct a selection interview; Chapter 30: How to be interviewed for a job; Chapter 31: How to communicate; Chapter 32: How to listen; Chapter 33: How to make effective presentations; Chapter 34: How to write reports; Chapter 35: How to be strategic; Chapter 36: How to think clearly; Chapter 37: How things go wrong and how to put them right; Section FOUR: Business and Financial Management; Chapter 38: How to be business like; Chapter 39: How to make a business case; Chapter 40: How to budget;
Chapter 01: How to be a better manager; Section ONE: Managing People; Chapter 02: How to treat people right; Chapter 03: How to motivate people; Chapter 04: How to engage people; Chapter 05: How to be a better leader; Chapter 06: How to build teams; Chapter 07: How to manage performance; Chapter 08: How to help people learn and develop; Chapter 09: How to handle difficult situations with people; Section TWO: Management Skills; Chapter 10: How to organize; Chapter 11: How to coordinate; Chapter 12: How to plan and prioritize; Chapter 13: How to control; Chapter 14: How to delegate; Chapter 15: How to make things happen; Chapter 16: How to manage your boss; Chapter 17: How to manage change; Chapter 18: How to manage conflict; Chapter 19: How to deal with office politics; Chapter 20: How to manage a crisis; Chapter 21: How to manage projects; Chapter 22: How to manage time; Section THREE: Personal Skills; Chapter 23: How to persuade; Chapter 24: How to negotiate; Chapter 25: How to make meetings a success; Chapter 26: How to aim high; Chapter 27: How to solve problems and make decisions; Chapter 28: How to be creative and innovate; Chapter 29: How to conduct a selection interview; Chapter 30: How to be interviewed for a job; Chapter 31: How to communicate; Chapter 32: How to listen; Chapter 33: How to make effective presentations; Chapter 34: How to write reports; Chapter 35: How to be strategic; Chapter 36: How to think clearly; Chapter 37: How things go wrong and how to put them right; Section FOUR: Business and Financial Management; Chapter 38: How to be business like; Chapter 39: How to make a business case; Chapter 40: How to budget;
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