Whether you're an aspiring manager, in middle management or a global executive, gain the skills, insights and confidence you need to become a world-class manager. Over 77% of organizations believe that effective leadership is lacking in the modern workforce. That leaves a huge opportunity for success for anyone who develops their skills to become a world-class manager. This ground-breaking book uncovers the secrets of success through key insights across all sectors and all disciplines of business, from time management and meetings to developing strategies and building a team. As a…mehr
Whether you're an aspiring manager, in middle management or a global executive, gain the skills, insights and confidence you need to become a world-class manager.
Over 77% of organizations believe that effective leadership is lacking in the modern workforce. That leaves a huge opportunity for success for anyone who develops their skills to become a world-class manager. This ground-breaking book uncovers the secrets of success through key insights across all sectors and all disciplines of business, from time management and meetings to developing strategies and building a team.
As a globally renowned leadership expert, Wayne Clarke brings his wealth of expertise to this book, distilling the key insights and skills from his globally bestselling course. Supported by a range of diverse case studies, How to Become a World-Class Manager will equip you with the skills and insights you need to take your career to new heights and reach the higher echelons of management.
Wayne Clarke is Founding Partner of both the Global Growth Institute and the World Class Manager online programme. He has provided leadership guidance to over 700 CEOs and 25,000 managers across the world and has been recognized as one of the "Top 10 most influential thinkers" by HR Magazine. He is also a visiting lecture on the MBA and International Business Masters programme at Bayes Business School. As a consultant, he has worked with major organizations such as the BBC, the UN, HSBC and UCL. Wayne is based in London, UK.
Inhaltsangabe
Chapter - 00: Preface;
Chapter - 01: Introduction;
Chapter - 02: How to be a 21st century manager;
Chapter - 03: Great goal setting;
Chapter - 04: View from the top: 21st century leadership;
Chapter - 05: Inspiring appraisals;
Chapter - 06: Optimizing your time;
Chapter - 07: Improving communications;
Chapter - 08: View from the top: goal setting as a strategic lever;
Chapter - 09: Better meetings for better results;
Chapter - 10: The importance of understanding your customer;
Chapter - 11: How to create a standout team;
Chapter - 12: View from the top - Delighting your customer;
Chapter - 13: Developing you, developing your team;
Chapter - 14: Managing up;
Chapter - 15: Presenting with presences;
Chapter - 16: View from the top - World class management in a family business;
Chapter - 17: How to become a strategic leader;
Chapter - 18: Conclusion
Chapter 00: Preface; Chapter 01: Introduction; Chapter 02: How to be a 21st century manager; Chapter 03: Great goal setting; Chapter 04: View from the top: 21st century leadership; Chapter 05: Inspiring appraisals; Chapter 06: Optimizing your time; Chapter 07: Improving communications; Chapter 08: View from the top: goal setting as a strategic lever; Chapter 09: Better meetings for better results; Chapter 10: The importance of understanding your customer; Chapter 11: How to create a standout team; Chapter 12: View from the top Delighting your customer; Chapter 13: Developing you, developing your team; Chapter 14: Managing up; Chapter 15: Presenting with presences; Chapter 16: View from the top World class management in a family business; Chapter 17: How to become a strategic leader; Chapter 18: Conclusion
Chapter - 04: View from the top: 21st century leadership;
Chapter - 05: Inspiring appraisals;
Chapter - 06: Optimizing your time;
Chapter - 07: Improving communications;
Chapter - 08: View from the top: goal setting as a strategic lever;
Chapter - 09: Better meetings for better results;
Chapter - 10: The importance of understanding your customer;
Chapter - 11: How to create a standout team;
Chapter - 12: View from the top - Delighting your customer;
Chapter - 13: Developing you, developing your team;
Chapter - 14: Managing up;
Chapter - 15: Presenting with presences;
Chapter - 16: View from the top - World class management in a family business;
Chapter - 17: How to become a strategic leader;
Chapter - 18: Conclusion
Chapter 00: Preface; Chapter 01: Introduction; Chapter 02: How to be a 21st century manager; Chapter 03: Great goal setting; Chapter 04: View from the top: 21st century leadership; Chapter 05: Inspiring appraisals; Chapter 06: Optimizing your time; Chapter 07: Improving communications; Chapter 08: View from the top: goal setting as a strategic lever; Chapter 09: Better meetings for better results; Chapter 10: The importance of understanding your customer; Chapter 11: How to create a standout team; Chapter 12: View from the top Delighting your customer; Chapter 13: Developing you, developing your team; Chapter 14: Managing up; Chapter 15: Presenting with presences; Chapter 16: View from the top World class management in a family business; Chapter 17: How to become a strategic leader; Chapter 18: Conclusion
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