How to Create a 'No-Complaining' Organizational Culture: (and Why It Will Be Good for Everyone) - Maurer, Scott R.
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Practical Help to Transform Your Corporate Culture #1 New Release in... * Human Resources & Personnel Management * Nonprofit Management & Leadership * Office Management Research clearly shows the connection between healthy workplace culture and increased productivity, innovation, creativity, problem-solving, employee health, morale, retention, engagement, and other positive elements that will advance your mission. But organizational culture is notoriously difficult to change. The key is understanding human psychology without sounding "psychological." This book does that by creating a simple,…mehr

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Practical Help to Transform Your Corporate Culture #1 New Release in... * Human Resources & Personnel Management * Nonprofit Management & Leadership * Office Management Research clearly shows the connection between healthy workplace culture and increased productivity, innovation, creativity, problem-solving, employee health, morale, retention, engagement, and other positive elements that will advance your mission. But organizational culture is notoriously difficult to change. The key is understanding human psychology without sounding "psychological." This book does that by creating a simple, practical framework that everyone at every level in the organization can practice together. The framework is easy to follow, but also provides the tools to get deep into the human motivations that make real positive change possible. The framework leverages the universal phenomenon of complaining as a trigger that moves people into positive action. The book defines complaining as "a verbal or physical expression of concern or frustration that is destructive in nature." The goal, therefore, is to transform complaining into something constructive and creative. This book will help everyone in your organization... * Move quickly into problem-solving mode, rather than remain in frustration-mode * Have productive conversations - even difficult ones - that will defuse tension and enhance teamwork * Interact effectively with leaders, peers, and followers by understanding the unique dynamics of each type of relationship * Streamline communications, so everyone (from executives to line) is aligned, coordinated, and informed * Become more self-aware, emotionally healthy, and optimistic about the organization * Establish formal or informal peer support structures that will create a sense of purpose, loyalty, and health among employees How to Create a 'No Complaining' Organizational Culture (...And Why It Will Be Good for Everyone) is a one-stop source of tools that will enable you to reinforce a healthy business culture or heal one that is wounded.