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Managing an institution without conflict is a major challenge for managers. The first element they must apply is clear, open communication to these agents. They must first foster an environment where employees feel comfortable expressing their ideas and concerns. Leaders are obliged to use effective communication channels to disseminate relevant information and imply the values and standards of a worthy institution.Collaboration must be the true bedrock of the institution, which will promote teamwork and collaborative projects to strengthen interpersonal relationships, organize team-building activities to develop strong bonds between members.Unresolved conflicts can create tension within teams, harming harmony and cohesion.