Human Capital 2004

Herausgeber: Breul, Jonathan D.; Gardner, Nicole Willenz

• Broschiertes Buch

Produktbeschreibung

Human Capital 2004 argues that human capital management is an essential component to an effective and efficient management of public agencies. The case studies approach used here explores the challenges to human capital management in two ways: in the workplace and through the people staffing the agencies.

Produktdetails

• IBM Center for the Business of Government
• Verlag: RLPG/Galleys
• Seitenzahl: 474
• Erscheinungstermin: 19. Mai 2004
• Englisch
• Abmessung: 229mm x 152mm x 25mm
• Gewicht: 681g
• ISBN-13: 9780742535169
• ISBN-10: 0742535169
• Artikelnr.: 21607946

Autorenporträt

Jonathan D. Breul is associate partner at IBM Business Consulting Services and senior fellow at the IBM Center for The Business of Government. Nicole Willenz Gardner is a partner at IBM Business Consulting Services and guides the Human Capital Management practice in the public sector.

Inhaltsangabe

Part 1 I Human Capital Management Chapter 2 The Challenge of Human Capital
Management: A Culture in Transition Part 3 II the Workplace Challenge
Chapter 4 Modernizing Human Resource Management in the Federal Government:
The IRS Model Chapter 5 Human Capital Reform: 21st Century Requirements for
the United States Agency for International Development Chapter 6 Life after
Civil Service Reform: The Texas, Georgia, and Florida Experiences Chapter 7
Mediation at Work: Transforming Workplace Conflict at the United States
Postal Service Part 8 III The People Challenge Chapter 9 Efficiency Counts:
Developing the Capacity to Manage Costs at Air Force Materiel Command
Chapter 10 The Power of Frontline Workers in Transforming Government: The
Upstate New York Veterans Healthcare Network Chapter 11 The Defense
Leadership and Management Program: Taking Career Development Seriously
Chapter 12 The Influence of Organizational Commitment on Officer Retention:
A 12-Year Study of U.S. Army Officers