Zachary Wong

Human Factors in Project Management

Concepts, Tools, and Techniques for Inspiring Teamwork and Motivation

• Gebundenes Buch

Produktbeschreibung

Written by a senior Chevron executive, this book delivers key team leadership tools that Zachary Wong has used in corporate training and popular UC-Berkeley classes for project managers. This book uncovers the human factors that can undermine the process orientation in project management.

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Praise for Human Factors in Project Management

"This book will be a benchmark for those of us seriously striving to make the most of self-managed teams. Read this one with your notepad at hand."
--Norm Szydlowski, president and CEO, Colonial Pipeline Company

"An essential business guide for those committed to improving teamwork. Dr. Wong evaluates management styles, leadership skills, and conflict resolution, emphasizing the critical importance of positive, mutually beneficial interactions among team members as they pursue a common goal."
--Elizabeth M. Whelan, president, American Council on Science and Health

"Practical, insightful, and enlightening--a great resource for how teams should work and what to do if they don't."
--Carol J. Henry, vice president, Industry Performance Programs, American Chemistry Council

"This book is a great synthesis of many useful concepts and a must-read for anyone from the first-line supervisor to a CEO."
--Jeet S. Bindra, president, Global Refining, Chevron

"The days of the true autocrat are behind us. Here's today's how-to guide about leading and inspiring a team that cares about effort--and results!"
--Stephen A. Lundin, president and CEO, Alta Bates Summit Foundation

"Instead of a complex psychological methodology, Human Factors in Project Management is easy to follow with techniques that are instantly useful in furthering personal influence and improving project outcomes."
--Jim O'Donnell, vice president, MSI Learning; project management instructor, UC Berkeley Extension and San Francisco State University

"Human factors are too often overlooked as the 'soft skills' that are actually essential to develop and grow high-performance project teams--not anymore according to the words of wisdom espoused by Dr. Zachary Wong."
--Ray Ju, vice president programs, PMI Diversity SIG; leadership architect, Get IT LLC

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Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.

Produktdetails

• Verlag: Wiley & Sons
• 1. Auflage
• Seitenzahl: 368
• Erscheinungstermin: 22. Juni 2007
• Englisch
• Abmessung: 241mm x 196mm x 24mm
• Gewicht: 770g
• ISBN-13: 9780787996291
• ISBN-10: 0787996297
• Artikelnr.: 22541675

Autorenporträt

The Author Zachary Wong, Ph.D., is a manager at the Chevron Energy Technology Company in Richmond, California. He is a highly acclaimed instructor of human factors and team dynamics at the University of California at Berkeley Extension.

Inhaltsangabe

Acknowledgments vii
The Author xi
Introduction 1
One Emergence of Human Factors 11
Two Human Factors and Team Dynamics in Project Management 17
Three Key Elements of Team Performance: Content 27
Four Key Elements of Team Performance: Process 37
Five Key Elements of Team Performance: Behavior 69
Six Secrets of Managing the Three Key Elements 91
Seven Key Stages of Team Development 111
Eight Moving the Team Forward: Facilitation Techniques 125
Nine Personal Space 149
Ten Team Conflicts 191
Eleven How Conflicts Affect Personal Space 207
Twelve Expanding Your Space 223
Thirteen Managing Good and Bad Behaviors 247
Fourteen Raising Your Game 265
Fifteen Those Who Break Through Will Never Go Back 285
Sixteen Hearts and Minds of Human Factors 303
Seventeen Personal Leadership: Putting It All Together 323
Epilogue 341
References 343
Index 345