Human Resource Management and Service Quality - Bhattacharjee, Pijush
44,99 €
inkl. MwSt.
Versandkostenfrei*
Versandfertig in 1-2 Wochen
payback
22 °P sammeln
  • Broschiertes Buch

This book enlightens the extremely emerging subject "Human Resource Management and Service Quality". The book consists of human resource management- objectives, challenges, decision making process, tasks; features- motivation, commitment, roles, effort, reward, performance, job satisfaction, behaviour, commitment, competency, concentration and meditation; organizational function and development; HR planning- activities, process, mathematical analysis, employment costs; job criteria- analysis, description, specification, evaluation; recruitment- criteria, selection procedure, interviews; job…mehr

Andere Kunden interessierten sich auch für
Produktbeschreibung
This book enlightens the extremely emerging subject "Human Resource Management and Service Quality". The book consists of human resource management- objectives, challenges, decision making process, tasks; features- motivation, commitment, roles, effort, reward, performance, job satisfaction, behaviour, commitment, competency, concentration and meditation; organizational function and development; HR planning- activities, process, mathematical analysis, employment costs; job criteria- analysis, description, specification, evaluation; recruitment- criteria, selection procedure, interviews; job happenings- placement, induction, promotion, transfer, demotion, separation, retirement, resignation, suspension, discharge, dismissal, retrenchment, lay-off, strike, lockout, outplacement, outsourcing, disciplinary procedure, closure; corporate planning; training and development; career management; communication; duties-responsibilities of HR managers- functions, strategic management, reputation management, scientific inventions and universal rules, total quality management and kaizen; service quality- idea, evolution, dimensions or attributes, SERVQUAL and SERVPERF, minimum attributes.
Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Autorenporträt
El Dr. Pijush Kanti Bhattacharjee trabajó en el Departamento de Telecomunicaciones del Gobierno de la India como Ingeniero de Telecomunicaciones de 1981 a 2007 y, por último, como Director Adjunto. Después trabajó en diferentes facultades de ingeniería y en la Universidad de Assam como ayudante, profesor asociado y profesor 2007-2023. Es autor de diez libros y más de cien trabajos de investigación.