Dennis Nickson

Human Resource Management for the Hospitality and Tourism Industries

• Broschiertes Buch

Produktbeschreibung

Human Resource Management for the Hospitality and Tourism Industries 3rd Edition, takes an integrated look at HRM policies and practices in the tourism and hospitality industries. It looks at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry and covers core topics including: recruitment and selection, legislation and equal opportunities, staff health and welfare and remuneration strategies in the industry. This 3rd edition has been fully updated with: new data, statistics and examples; new material on flexible working, absent management, skills shortages, stress management and new international examples.

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Produktdetails

• Verlag: Taylor & Francis Ltd
• Seitenzahl: 352
• Erscheinungstermin: 31. Dezember 2025
• Englisch
• Abmessung: 246mm x 174mm
• ISBN-13: 9781138672116
• ISBN-10: 1138672114
• Artikelnr.: 57055028

Autorenporträt

Dennis Nickson is Professor and Head of Department of HRM, University of Strathclyde Business School

Inhaltsangabe

Human resource management and the tourism and hospitality industry: an
introduction 2 International human resource management 3 Organizational
culture 4 Labour markets 5 Recruitment and selection 6 Equal opportunities
and managing diversity 7 Human resource development 8 Performance
management and appraisal 9 Reward strategies in the tourism and hospitality
industry 10 Employee relations, involvement and participation 11 Employee
well-being, welfare, health and safety in the workplace 12 Grievance and
disciplinary procedures 13 Human resource management in the events industry