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Gerald A. Arbuckle, PhD, is a Cambridge University trained anthropologist and a cultural and organisational consultant to public and private healthcare systems in the United States, Canada, and Australia. A former director of the national board of St Vincent's Health, Australia, he was appointed in 2008 by the Government of New South Wales to the Independent Panel to oversee the reform of the state's public hospital system. During 2010 he worked at Campion Hall, Oxford University, researching issues confronting the National Health Service in England. In 2011 he gave the Martin D'Arcy Memorial Lectures at Oxford University upon which this book is based. Gerald lives in Sydney, Australia.
Acknowledgements. Foreword by Dr Maria Theresa Ho. Introduction. 1. Power
and Complexity of Culture: Healthcare Insights. 2. Healthcare Models in
Conflict: What about the Patient?. 3. Tribalism Between Clinicians and
Managers: Risks to Patients. 4. Bullying in Healthcare Institutions: An
Anthropological Perspective. 5. Leading Cultural Change in Healthcare. 6.
Leading Mergers in Healthcare: Cultural Processes. 7. Faith-Based
Healthcare: Case Study. Discussion Questions. Further Reading. References.
Index.