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In finding the logical by way of the illogical in Knowledge Management strategy, this book highlights key challenges and opportunities for businesses looking to improving the efficacy and extent of their knowledge management infrastructure.

Produktbeschreibung
In finding the logical by way of the illogical in Knowledge Management strategy, this book highlights key challenges and opportunities for businesses looking to improving the efficacy and extent of their knowledge management infrastructure.
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Autorenporträt
Beverly Weed-Schertzer is a business technology leader specializing in ITSM, IT Governance, Organizational Transformation, and Quality Assurance. She is the creator of ITSM For Business(c) and Founder of Edify IT, LLC. She is the author of Delivering ITSM for Business Maturity: A Practical Framework.