I'm Sorry I Broke Your Company - Phelan, Karen
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Karen Phelan is really sorry. She had the best of intentions. She got into consulting because she wanted to help. She tried hard to optimize processes, develop measures, and manage human assets - to do business by the numbers, the management consultant way. The only problem, she found, is that businesses are run by people, not formulas and score...

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Produktbeschreibung
Karen Phelan is really sorry. She had the best of intentions. She got into consulting because she wanted to help. She tried hard to optimize processes, develop measures, and manage human assets - to do business by the numbers, the management consultant way. The only problem, she found, is that businesses are run by people, not formulas and score...
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Autorenporträt
Karen Phelan is a cofounder of Operating Principals Consulting and writes the Business Realist management blog. A former engineer with degrees from MIT, she spent more than a dozen years as a consultant with Deloitte and Gemini Consulting (now Ernst & Young). She also held senior positions at Pfizer, Johnson & Johnson, and Iris Software, where she was vice president of consulting and implementation.