Impact of Training and Development on Workers Productivity in Service - Obeto, Peter
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The impact of training and development on workers productivity in service delivery, highlights the quality of training and development that is given to workers, these training are significant because it helps to increase their work productivity. When an employee have the proper information that is needed to carry out their duties, they tend to do an excellent job thereby driving the firm forward. Total Quality Management (TQM) is a tool that should be properly utilized in the public sector, this would help in time management and quality control. Collaboration among workers also helps to form…mehr

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Produktbeschreibung
The impact of training and development on workers productivity in service delivery, highlights the quality of training and development that is given to workers, these training are significant because it helps to increase their work productivity. When an employee have the proper information that is needed to carry out their duties, they tend to do an excellent job thereby driving the firm forward. Total Quality Management (TQM) is a tool that should be properly utilized in the public sector, this would help in time management and quality control. Collaboration among workers also helps to form good teamwork, giving the public sector a more robust service delivery.
Autorenporträt
Peter Obeto est titulaire d'une licence en administration publique de l'université d'État de Lagos. Il est également titulaire d'une licence en administration des affaires de l'université Lincoln de Malaisie et d'un diplôme en gestion du President College de Malaisie.