In aviation, the term "safety" is related to preventive and reactive resources for flight safety, against accidents and incidents. For this reason, it is essential that airports have a Firefighting and Rescue Service. The aerodrome operator has the mission to apply the resources, comply with the legislation and keep this service on standby according to local needs. The problem is how to maintain service efficiency and avoid possible impacts on airport management. The justification occurs because it is an activity where the focus is to save human lives, all investment and planning are insignificant before such a noble mission. The objective of this study is to identify the importance that these services, even without much public visibility, have for the operation of airports and their possible negative impacts on airport management.