Melissa Haab

IMPLEMENTATION OF ERP SYSTEMS IN HIGHER EDUCATION

RELATIONSHIP BETWEEN MODES OF PARTICIPATION AND SATISFACTION WITH IMPLEMENTATION OF ENTERPRISE RESOURCE PLANNING SYSTEM IN HIGHER EDUCATION

• Broschiertes Buch

Produktbeschreibung

Participants of the study were 194 higher
education employees from colleges and universities
in the United States who have participated in a
specified enterprise resource planning system
implementation.
Various modes of participation (Barki & Hartwick,
1994; Cotton et al., 1988; Hinckley, 1978; Nutt,
1986) were identified and an instrument was created
to determine the relationship between the various
modes (Hinckley, 1978) and satisfaction with product
(Doll & Torkzadeh, 1988) during an implementation of
a specified enterprise resource planning system in
higher education.
When evaluating the 32 ways that employees could
participate in an enterprise resource planning
system implementation, employees rated their top
three activities as (a) team membership, (b)
implementation planning, and (c) attending training
sessions. These findings suggest an importance of
implementation planning, teamwork, training and
communication during an enterprise resource system
implementation.

Produktdetails

• Verlag: VDM Verlag Dr. Müller
• Seitenzahl: 180
• Englisch
• Gewicht: 230g
• ISBN-13: 9783639168860
• ISBN-10: 3639168860
• Artikelnr.: 26597273

Autorenporträt

Melissa J. Haab, PhD: Instructional Design & Development,
University of South Alabama. Associate Dean of Academic Affairs
for Instructional Design, Alabama Southern Community College.

Daniel W. Surry, EdD: Instructional Technology, University of
Georgia. Associate Professor, Instructional Design &
Development, University of South Alabama.