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Knowledge management efforts have a long history, to include on-the-job discussions, formal apprenticeship, discussion forums, corporate libraries, professional training and mentoring programs. With increased use of computers in the second half of the 20th century, specific adaptations of technologies such as knowledge bases, expert systems, knowledge repositories, group decision support systems, intranets, and computer-supported cooperative work have been introduced to further enhance such efforts. In 1999, the term personal knowledge management was introduced; it refers to the management of…mehr

Produktbeschreibung
Knowledge management efforts have a long history, to include on-the-job discussions, formal apprenticeship, discussion forums, corporate libraries, professional training and mentoring programs. With increased use of computers in the second half of the 20th century, specific adaptations of technologies such as knowledge bases, expert systems, knowledge repositories, group decision support systems, intranets, and computer-supported cooperative work have been introduced to further enhance such efforts. In 1999, the term personal knowledge management was introduced; it refers to the management of knowledge at the individual level. In the enterprise, early collections of case studies recognized the importance of knowledge management dimensions of strategy, process, and measurement. Key lessons learned include people and the cultural norms which influence their behaviors are the most critical resources for successful knowledge creation, dissemination, and application. This work shows the way to implement knowledge management as a strategic approach to enhance the performance of the higher educational organisations (e.g. Syrian virtual University).
Autorenporträt
Firas Masri es actualmente profesor visitante de liderazgo en la asistencia sanitaria, sistemas de información, gestión crítica en la Alliance Manchester Business School. Recibió su doctorado en Gestión del Conocimiento en la asistencia sanitaria de AMBS en 2017 y tiene una maestría en Gestión de la Universidad de Manchester, Escuela de Medio Ambiente y Desarrollo.