Andere Kunden interessierten sich auch für
![Understanding and Improving Civilian Employer Experiences with Guard and Reserve Duty]( "Understanding and Improving Civilian Employer Experiences with Guard and Reserve Duty")
Understanding and Improving Civilian Employer Experiences with Guard and Reserve Duty38,99 €![Customer Experiences with Soul]( "Customer Experiences with Soul")
Customer Experiences with Soul31,99 €![Thoughts and Experiences in Management]( "Thoughts and Experiences in Management")
Thoughts and Experiences in Management11,99 €![I am my Property: Or the Experiences of an Owner in Dealing With His Legal Estate]( "I am my Property: Or the Experiences of an Owner in Dealing With His Legal Estate")
I am my Property: Or the Experiences of an Owner in Dealing With His Legal Estate18,99 €![Healthcare Philanthropy: Advance Charitable Giving to Your Organization's Mission]( "Healthcare Philanthropy: Advance Charitable Giving to Your Organization's Mission")
Healthcare Philanthropy: Advance Charitable Giving to Your Organization's Mission111,99 €![Improving the Technical Requirements Development Process for Weapon Systems]( "Improving the Technical Requirements Development Process for Weapon Systems")
Improving the Technical Requirements Development Process for Weapon Systems46,99 €![Communication: Improving Interpersonal Communication Skills And Building Strong Connections Through Enhanced Social Competence And Se]( "Communication: Improving Interpersonal Communication Skills And Building Strong Connections Through Enhanced Social Competence And Se")
Communication: Improving Interpersonal Communication Skills And Building Strong Connections Through Enhanced Social Competence And Se22,99 €
When customers are disappointed with a product or service at any touchpoint along their journey, they tend to tell more people about their experience than when they are pleased. This refreshingly candid book offers easy-to-implement ways that managers of healthcare and retail organizations can delight their customers. If managers accomplish this "Job 1" task, their customers will not only return, but will also become ambassadors of that product or service.