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This book offers an original approach to teaching effective skills to mediators, neutrals, and other dispute resolution professionals, by presenting dramatic, well crafted, and highly instructive stories about people in conflict.

Produktbeschreibung
This book offers an original approach to teaching effective skills to mediators, neutrals, and other dispute resolution professionals, by presenting dramatic, well crafted, and highly instructive stories about people in conflict.
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Autorenporträt
The Author Jeffrey Krivis has been a successful mediator and a pioneer in the field for fifteen years and has served as the president of the International Academy of Mediators and the Southern California Mediation Association. Krivis is on the board of visitors of Pepperdine Law School and serves as an adjunct professor of law at the Straus Institute for Dispute Resolution. In 1993 he received the Dispute Resolution Lawyer of the Year Award. Contact him at his Web site, www.firstmediation.com.