In the Common Interest II: Embracing Five Star Customer Service - Carona, John
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In 1979, John Carona founded Associa, a community association management company, with just one client. Under his leadership, Associa has grown to become the largest and most stable management company in North America. In In the Common Interest II, Carona shares the secrets of his success for those in the community

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In 1979, John Carona founded Associa, a community association management company, with just one client. Under his leadership, Associa has grown to become the largest and most stable management company in North America. In In the Common Interest II, Carona shares the secrets of his success for those in the community