In Inclusion: STILL the Competitive Business Advantage, Shirley Engelmeier continues her contributions to thought leadership on the importance of inclusion in an environment that has been roiled with new discussion-and new dissent-amid rapidly changing demographics, continually emerging technology and a global economy that is continually shifting to favor newly emerging market powerhouses. Within this framework one thing remains a constant-the need for inclusion. The need to ensure that the varied voices that exist within and outside of organizations are encouraged, listened to and acted upon to drive engagement, retention, innovation-and market power. The companies that are leading the pack in terms of profit, innovation and employee engagement "get it." No, they're not perfect and they're not achieving 100 percent inclusion 100 percent of the time. But they're moving forward in the right direction with the right mindset-that inclusion is a business imperative that can only be achieved through commitment from the top, clear and measurable objectives and consistent accountability. Inclusion truly is still the driver behind competitive business advantage.
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