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Information and Communication Technology (ICT) in Banking Operations provides a comprehensive evaluation of the response of banks to the adoption and implementation of innovative technologies.The book identified the ICT products in use in the banking industry and exermined the factors that influenced their adoption with the aim of establishing their impact on banking structure and operations in Nigeria.Essentially, the book considered the need for a proper alignment of technology strategy with business strategy to remain competitive in the banking industry. It critically examined the impact of…mehr

Produktbeschreibung
Information and Communication Technology (ICT) in Banking Operations provides a comprehensive evaluation of the response of banks to the adoption and implementation of innovative technologies.The book identified the ICT products in use in the banking industry and exermined the factors that influenced their adoption with the aim of establishing their impact on banking structure and operations in Nigeria.Essentially, the book considered the need for a proper alignment of technology strategy with business strategy to remain competitive in the banking industry. It critically examined the impact of ICT on customer services, employees' motivation and banks' image.The study concluded that the adoption of ICT in banks had impact on the structure, content and quality of banking operations. Investment in information technology proved to be an important component in the overall strategy of banks as the rate of adoption of ICT continues to improve progressively in Nigeria.
Autorenporträt
Dr A.A. Agboola obtained PhD in Business Administration in 2006.His research focus is on the application of Information and Communication Technology (ICT)to business. He has written a book on MIS and has published more than 20 articles in his research area. He has over 18 years of teaching and research experience in the University system.