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Thomas Davenport proposes a revolutionary new way to look at information management which takes into account the total information environment within an organization. Citing examples drawn from his own extensive research and consulting, including such major firms as AT&T, American Express, and IBM, Davenport illuminates the critical components of information ecology, providing a quick assessment survey for managers to see how their operations measure up.

Produktbeschreibung
Thomas Davenport proposes a revolutionary new way to look at information management which takes into account the total information environment within an organization. Citing examples drawn from his own extensive research and consulting, including such major firms as AT&T, American Express, and IBM, Davenport illuminates the critical components of information ecology, providing a quick assessment survey for managers to see how their operations measure up.
Autorenporträt
About the Authors: Thomas H. Davenport, author of the best-selling Process Innovation: Reenigineering Work Through Information Technology, combines real-world business experience with an academic's understanding of the principles that underlie effective business management. He is presently the Curtis Mathes Fellowship Professor, and Director of the Information Management Program at the University of Texas, Austin. A former partner and Director of Research at the consulting firm of Ernst & Young, Davenport has consulted for McKensey and Co., CSC Index, and remains a Research fellow at Enrsnt & Young's Center for Business Innovation. He has written for the Harvard Business Review, Sloan management Review, and writes a monthly column for CIO Magazine. Larry Prusak is Practice Leader in Knowledge Management for IBM Consulting Group.