The essential guide to effective IG strategy and practice Information Governance is a highly practical and deeply informative handbook for the implementation of effective Information Governance (IG) procedures and strategies. A critical facet of any mid- to large-sized company, this "super-discipline" has expanded to cover the management and output of information across the entire organization; from email, social media, and cloud computing to electronic records and documents, the IG umbrella now covers nearly every aspect of your business. As more and more everyday business is conducted…mehr
The essential guide to effective IG strategy and practice
Information Governance is a highly practical and deeply informative handbook for the implementation of effective Information Governance (IG) procedures and strategies. A critical facet of any mid- to large-sized company, this "super-discipline" has expanded to cover the management and output of information across the entire organization; from email, social media, and cloud computing to electronic records and documents, the IG umbrella now covers nearly every aspect of your business. As more and more everyday business is conducted electronically, the need for robust internal management and compliance grows accordingly. This book offers big-picture guidance on effective IG, with particular emphasis on document and records management best practices.
Step-by-step strategy development guidance is backed by expert insight and crucial advice from a leading authority in the field. This new second edition has been updated to align with the latest practices and regulations, providing an up-to-date understanding of critical IG concepts and practices. _ Explore the many controls and strategies under the IG umbrella _ Understand why a dedicated IG function is needed in today's organizations _ Adopt accepted best practices that manage risk in the use of electronic documents and data _ Learn how IG and IT technologies are used to control, monitor, and enforce information access and security policy
IG strategy must cover legal demands and external regulatory requirements as well as internal governance objectives; integrating such a broad spectrum of demands into workable policy requires a deep understanding of key concepts and technologies, as well as a clear familiarity with the most current iterations of various requirements. Information Governance distills the best of IG into a primer for effective action.
ROBERT F. SMALLWOOD, MBA, CIP, IGP, is founder of the Institute for Information Governance, a specialty training and consulting practice, and CEO, Publisher, and co-founder of Information Governance World magazine. Some of his past research and consulting clients include Abbott Labs, Kirkwood and Ellis LLP, NASA, Novartis Pharmaceuticals, and Verizon. He is the author of Managing Electronic Records: Methods, Best Practices, and Technologies and Safeguarding Critical E-Documents, both from Wiley.
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Preface xvii
Acknowledgments xix
Part One--Information Governance Concepts, Definitions, and Principles 1
Chapter 1 The Information Governance Imperative 3
Early Development of IG 4
Big Data Impact 5
Defining Information Governance 7
IG is Not a Project, But an Ongoing Program 9
Why IG is Good Business 9
Failures in Information Governance 11
Form IG Policies, Then Apply Technology for Enforcement 14
Chapter 2 Information Governance, IT Governance, Data Governance: What's the Difference? 19
Data Governance 19
Data Governance Strategy Tips 20
IT Governance 21
IT Governance Frameworks 22
Information Governance 25
Impact of a Successful IG Program 25
Summing Up the Differences 26
Chapter 3 Information Governance Principles 29
The Sedona Conference® Commentary on Information Governance 29
Smallwood IG Principles 30
Accountability is Key 34
Generally Accepted Recordkeeping Principles® 35 Contributed by Charmaine Brooks
Assessment and Improvement Roadmap 42
Information Security Principles 45
Privacy Principles 45
Who Should Determine IG Policies? 48
Part Two--Information Governance Risk Assessment and Strategic Planning 53
Chapter 4 Information Asset Risk Planning and Management 55
The Information Risk Planning Process 56
Create a Risk Profile 59
Information Risk Planning and Management Summary 65
Chapter 5 Strategic Planning and Best Practices for Information Governance 69
Crucial Executive Sponsor Role 70
Evolving Role of the Executive Sponsor 71
Building Your IG Team 72
Assigning IG Team Roles and Responsibilities 72
Align Your IG Plan with Organizational Strategic Plans 73
Survey and Evaluate External Factors 75
Formulating the IG Strategic Plan 81
Chapter 6 Information Governance Policy Development 87
The Sedona Conference IG Principles 87
A Brief Review of Generally Accepted Recordkeeping Principles® 88
IG Reference Model 88
Best Practices Considerations 91
Standards Considerations 92
Benefits and Risks of Standards 93
Key Standards Relevant to IG Efforts 93
Major National and Regional ERM Standards 98
Making Your Best Practices and Standards Selections to Inform Your IG Framework 105
Roles and Responsibilities 105
Program Communications and Training 106
Program Controls, Monitoring, Auditing, and Enforcement 107
Part Three--Information Governance Key Impact Areas 113
Chapter 7 Information Governance for Business Units 115
Start with Business Objective Alignment 115
Which Business Units are the Best Candidates to Pilot an IG Program? 117
What is Infonomics? 117
How to Begin an IG Program 118
Business Considerations for an IG Program 119 By Barclay T. Blair
Changing Information Environment 119
Calculating Information Costs 121
Big Data Opportunities and Challenges 122
Full Cost Accounting for Information 123
Calculating the Cost of Owning Unstructured Information 124
The Path to Information Value 127
Challenging the Culture 129
New Information Models 129
Future State: What Will the IG-Enabled Organization Look Like? 130
Moving Forward 132
Chapter 8 Information Governance and Legal Functions 135 Robert Smallwood wit