Information Systems Outsourcing - Hirschheim, Rudy / Heinzl, Armin / Dibbern, Jens (ed.)
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Three years have passed since the second edition of this book was published. The field of IT outsourcing continues to grow in practice as well as in academia and draws further attention in both domains. Aspects of traditional outsourcing (Part II) have remained pronounced but are becoming more mature. While o- sourcing determinants are still important, they are now of less interest to researchers. Relationship management (Chap. 1) and capability management (Chap. 2) continue to be of interest; so too are outsourcing outcomes (Chap. 3) and, as a new focus, innovation aspects (Chap. 4). These…mehr

Produktbeschreibung
Three years have passed since the second edition of this book was published. The field of IT outsourcing continues to grow in practice as well as in academia and draws further attention in both domains. Aspects of traditional outsourcing (Part II) have remained pronounced but are becoming more mature. While o- sourcing determinants are still important, they are now of less interest to researchers. Relationship management (Chap. 1) and capability management (Chap. 2) continue to be of interest; so too are outsourcing outcomes (Chap. 3) and, as a new focus, innovation aspects (Chap. 4). These are motivating more and more research activities, complementing the lifecycle of traditional o- sourcing. We note significant growth in the field of IT offshoring (Part II). In our third edition, we offer research results on offshoring patterns and trends (Chap. 5), the crucial aspect of knowledge sharing (Chap. 6), vibrant examples for offshoring dynamics (Chap. 7), and some new contributionson the deter- nants of offshoring success (Chap. 8). The last part of our book investigates the field of business process outsourcing (Part III). In this section, issues such as standardization, process outsourcing to India and deinstitutionalization patterns in the health-care sector are presented. Given these new subjects, we believe that Enduring Themes, Global Challenges, and Process Opportunities is an appropriate subtitle for this third edition of the monograph. Again, we have thoughtfully compiled contem- rary outsourcing research as a primer and a platform for scientific discourse.
Autorenporträt
Armin Heinzl, Jahrgang 1962, ist Universitätsprofessor und Inhaber des Lehrstuhls für ABWL und Wirtschaftsinformatik an der Universität Mannheim. Er hat sein Studium an der Universität Frankfurt als Diplom-Kaufmann abgeschlossen und seine Promotion sowie Habilitation an der Wissenschaftlichen Hochschule für Unternehmensführung (WHU) Koblenz absolviert. Seinen ersten Lehrstuhl für Betriebswirtschaftslehre, insbesondere Wirtschaftsinformatik hatte er von 1996 bis 2002 an der Universität Bayreuth inne. Prof. Heinzl war zudem als Gastwissenschaftler an den Universitäten von Harvard, Berkeley und Irvine tätig. Er ist Mitherausgeber der Zeitschrift WIRTSCHAFTSINFORMATIK und Department Editor der Zeitschrift für Betriebswirtschaftslehre (ZfB). Außerdem ist er Akademischer Direktor der Mannheim Business School GmbH sowie Vorstandsmitglied bei Baden-Württemberg Connected e.V. (bwcon).