Innovation in the U.S. Service Sector
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The US service sector accounts for a significant share of Gross Domestic Product (78.9 percent of GDP in 2002). Historically, the service sector was viewed as having little or no productivity growth and an inability to innovate. This book aims to provide a model for innovation in the service sector.
Using a cutting-edge structure, where a current description of the service sector and up-to-date case studies are compared and contrasted with innovative activity in manufacturing, this book contributes towards a better theoretical understanding of innovation in the U.S. service sector.
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