Innovations in E-Government

The Thoughts of Governors and Mayors
Herausgeber: Blackstone, Erwin A.; Hakim, Simon; Bognanno, Michael L.

• Broschiertes Buch

Produktbeschreibung

In Innovations in E-Government, Simon Hakim, Erwin A. Blackstone, and Michael L. Bognanno make the case that E-government is expected to make middle management of lesser value and flatten the pyramid of management in government. Improved communications, measurability of output, and the greater accountability of workers will reduce the necessary level of worker supervision and reduce the need for middle management. In turn, decisions by top management become more transparent and their accountability will also rise. Thus, as a result of improved technology, government could become leaner. Workers will be more empowered, efficient, and accountable.

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Produktdetails

• Verlag: Globe Pequot Publishing Group Inc/Bloomsbury
• Seitenzahl: 310
• Erscheinungstermin: 17. Oktober 2005
• Englisch
• Abmessung: 229mm x 152mm x 18mm
• Gewicht: 506g
• ISBN-13: 9780742549128
• ISBN-10: 0742549127
• Artikelnr.: 22115711

Autorenporträt

Erwin A. Blackstone is professor of economics at Temple University and a senior research associate at the Center for Competitive Government at Temple University. Michael L. Bognanno is associate professor of economics at Temple University. Simon Hakim is professor of economics and director of the Center for Competitive Government at Temple University. He has co-edited more than a dozen books on crime and public safety, privatization and several on best practices of governors and mayors including The New Public Management: Lessons from Innovating Governors and Mayors (2002), and Making Government Work: Lessons from America's Governors and Mayors (2000).

Inhaltsangabe

Part 1 I. Introduction Chapter 2 1. Electronic Government: Review,
Evaluation, and Anticipated Impact Part 3 II. Increasing the Efficiency of
Internal Government Operations Chapter 4 2. Information Technology and
Homeland Security: The Federal Perspective Chapter 5 3. Using Technology to
Strengthen Government Accountability and Achieve True Regulatory Reform
Chapter 6 4. Citistat and Operational Efficiency in City Government Chapter
7 5. Efficiency, Effectiveness, and Accountability: Improving the Quality
of Life through E-Government Chapter 8 6. Information Technology as a Tool
for Government Reform Chapter 9 7. A Strategic Plan is Not Optional Chapter
10 8. Newark Brings Its Municipal Government Online Chapter 11 9. GIS in
San Francisco Chapter 12 10. High-Tech Communications Trailer: Enhanced
Public Safety Part 13 III. Facilitating Government To Business Interactions
Chapter 14 11. The Commonwealth of eVA: Improving Government Efficiency
Chapter 15 12. Making Government Work Chapter 16 13. The District's
Business Resource Center: The Best in e-Customer Service Part 17 IV.
Improving Service Delivery To The Public Chapter 18 14. Digital Democracy
in Alaska Chapter 19 15. The Evolution of E-Government in Pennsylvania
Chapter 20 16. Streamlining In Arkansas Chapter 21 17. Providing Digital
Government Services Around the Clock Through the Louisiana Services
Directory Chapter 22 18. Georgia on My Mind: Providing Services to the
People Chapter 23 19. The Development of South Dakota's Service Direct
Portal Chapter 24 20. Delivering the Promise of E-Government Chapter 25 21.
City of Edmonton e-Business Program Chapter 26 22. Using Technology and
Making E-Government Work Chapter 27 23. Technology as an Investment in
Neighborhoods: Tampa's Neighborhood Information Page Chapter 28 24.
E-Government Innovation in Honolulu Chapter 29 25. Using Technology to
Reduce and Improve Service Chapter 30 26. Leveraging City Assets in a
Public/Private Partnership to Build a Fibre Optic Infrastructure Chapter 31
27. Applying Innovations in Mid-Sized Cities: 311 and Chattanooga's Results
Chapter 32 28. Transforming e-Government into E-Service

Rezensionen

Innovations most effectively communicates that e-government can structurally improve public-sector operations and services using anecdotal experiences from governors and mayors around the country who describe their own experiences with making government more e-friendly. ... High-profile essays from the likes of Jeb Bush, Mark Warner, Rudy Giuliani, Willie Brown and Mark Forman share space with equally interesting and/or applicable overviews from lesser-known officials. Authors were chosen for their commitment to e-government implementation and relative success in doing so. Most are forthcoming with their management and information-gathering strategies at each stage of execution. -- Alison Lake Public Cio